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  #1  
Old 01-15-2014, 01:39 PM
BATCAT BATCAT is offline
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Location: Seattle
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Default Error when trying to open ProTools 10 Express. Help?

Hello. I hope this is the appropriate place and manner of asking this question. I've been doing searches on this topic for days and while I've found mentiones of this error, I haven't found a soution that works yet.

I receive an error when I try to open ProTools 10 Express. It's the most recent version, freshly downloaded, and my iLok is registered and inserted. I first receive a message about my iLok being not inserted (though it is), then, if I install any drivers, I get the following. (trimmed to what I beleive are the relevant parts- I can post the entire error message)

(Pro Tools Cannot be opened because of a problem etc...)

Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/CFnd.framework/Versions/A/CFnd
Referenced from: /Applications/Avid/Pro Tools/Pro Tools Express.app/Contents/MacOS/Pro Tools Express
Reason: Incompatible library version: Pro Tools Express requires version 10.3.4 or later, but CFnd provides version 9.0.0


Please note I am very very new to DAW recording (used to multi-track hard disk machines) and also to Macs so I am very much a babe in the woods with regard to all this.

Thanks for any help you can provide!

Last edited by BATCAT; 01-15-2014 at 02:48 PM.
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  #2  
Old 01-15-2014, 01:51 PM
bradch00 bradch00 is offline
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Default Re: Error when trying to open ProTools 10 Express. Help?

The first thing I have to ask is what host are you trying to run it on? Hardware, OS version, RAM, etc....
__________________
Pro Tools, Studio One Pro
2022 Mac Studio M1 Max 64GB-1TB NVME
OWC Thunderbay Mini (4TB SSD)
OWC Express 4M2 (4 X 2TB)
Interface: Presonus Quantum
Presonus Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128
BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)
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  #3  
Old 01-15-2014, 01:56 PM
BATCAT BATCAT is offline
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Default Re: Error when trying to open ProTools 10 Express. Help?

Quote:
Originally Posted by bradch00 View Post
The first thing I have to ask is what host are you trying to run it on? Hardware, OS version, RAM, etc....
Oops, I was sure I'd posted that.

Mac Book Pro with OS 10.6.8
8 GB RAM
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  #4  
Old 01-15-2014, 02:32 PM
bradch00 bradch00 is offline
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Location: Lions Bay, Canada - Kuala Lumpur, Malaysia
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Default Re: Error when trying to open ProTools 10 Express. Help?

Did you upgrade to 10.6.8 with the combo updater? If not that would be the first thing I would do.

http://support.apple.com/kb/DL1399?v...S&locale=en_US

It seems as though there may be some incompatible libraries installed on your Macbook.
__________________
Pro Tools, Studio One Pro
2022 Mac Studio M1 Max 64GB-1TB NVME
OWC Thunderbay Mini (4TB SSD)
OWC Express 4M2 (4 X 2TB)
Interface: Presonus Quantum
Presonus Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128
BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)
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  #5  
Old 01-15-2014, 02:40 PM
BATCAT BATCAT is offline
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Join Date: Jan 2014
Location: Seattle
Posts: 3
Default Re: Error when trying to open ProTools 10 Express. Help?

Quote:
Originally Posted by bradch00 View Post
Did you upgrade to 10.6.8 with the combo updater? If not that would be the first thing I would do.

http://support.apple.com/kb/DL1399?v...S&locale=en_US

It seems as though there may be some incompatible libraries installed on your Macbook.
I've done the regular "software update", but I don't know if the link you posted is additional content, so I will try that first. Thanks for your help!
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  #6  
Old 01-15-2014, 05:14 PM
bradch00 bradch00 is offline
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Location: Lions Bay, Canada - Kuala Lumpur, Malaysia
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Default Re: Error when trying to open ProTools 10 Express. Help?

The software update has (in the past) caused problems with some PT versions. So up to now I've always used the combo updater.
__________________
Pro Tools, Studio One Pro
2022 Mac Studio M1 Max 64GB-1TB NVME
OWC Thunderbay Mini (4TB SSD)
OWC Express 4M2 (4 X 2TB)
Interface: Presonus Quantum
Presonus Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128
BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)
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