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  #1  
Old 06-24-2013, 08:40 AM
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lanstrad lanstrad is offline
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Default AIR creative collection - cannot install

I have downloaded and installed PT11 under Mac OS X Lion (10.7.4). However, I am unable to launch installation of AIR Creative collection. Get the message: ''The following disk images could not be opened. Air Creative Collection not recognized''.

What am I missing ? Is that part of PT 11 ?

Thanks
Rob
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  #2  
Old 06-24-2013, 10:57 AM
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Park Seward Park Seward is offline
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Default Re: AIR creative collection - cannot install

I had to DL twice. The first time not all of the software was downloaded. Is your file size 2.47 GB? If not, DL again.
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MacPro 6 core 3.33 GHz, OS 10.12.1, 8 GB RAM, PT12.6.1, Focusrite Saffire Pro 40, PreSonus DigiMax, MC Control V3.5, dual displays,
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  #3  
Old 06-24-2013, 11:51 AM
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lanstrad lanstrad is offline
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Default Re: AIR creative collection - cannot install

Park Seward,

Thanks for this. Indeed it was 1.27... Have re-DL and now it installed.

Thanks !
Rob
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  #4  
Old 06-26-2013, 11:16 AM
bitanga bitanga is offline
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Default Re: AIR creative collection - cannot install

I have it downloaded but not one of the plug ins in the collection authorized, I have pt11hd version, am I missing something?
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  #5  
Old 06-26-2013, 12:09 PM
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Park Seward Park Seward is offline
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Default Re: AIR creative collection - cannot install

There is a file for PT10 and another for PT11. Make sure you have the right one for your app.
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The Transfer Lab at Video Park
Analog tape to Pro Tools transfers, 1/4"-2"
http://www.videopark.com
MacPro 6 core 3.33 GHz, OS 10.12.1, 8 GB RAM, PT12.6.1, Focusrite Saffire Pro 40, PreSonus DigiMax, MC Control V3.5, dual displays,
Neumann U-47, Tab V76 mic pre, RCA 44BX and 77DX, MacBook Pro 9,1, 2.3 Mhz, i7, CBS Labs Audimax and Volumax.
Ampex 440B half-track and four-track, 351 tube full-track mono, MM-1100 16-track.
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  #6  
Old 07-25-2013, 05:09 PM
RegisWhite RegisWhite is offline
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Default Re: AIR creative collection - cannot install

Hello to all;

I've searched Google and this forum, and haven't found a suitable answer to what I'm getting into, so I'm posting in the hope of some deliverance!

I just today downloaded PT11 (student upgrade), the "Avid virtual instruments" selection, and the "AIR Creative Collection" thingy. I double checked that I have the one for Mac, downloaded it twice, and I'm still getting the "AIR Creative Collection Not Recognized" message when I try to install it. I installed PT11 and the Avid Instruments; PT11 opens, and the Avid "onboard" effects appear to be accessible, but I keep getting that error message with the AIR instruments.

I've searched in every way I can think in my "downloads" section on my Avid account, and I'm still coming up empty. If anyone has any help, it would be greatly appreciated.

I'm running PT11 (newly) on a 2009 Mac Pro, lots of processors, 32 GB of RAM, powering up everything in the correct sequence... as far as I know, I'm "doing everything right," yet I keep coming up with the "...not recognized..." message.

Thanks in advance for any possible help!

Regis

P.S.: I DID NOT "co-install" 10.3.6 with 11.0.1; I had purchased no third party plugins, and so didn't see any sense in eating up the hard drive space. Might this have anything to do with what I'm experiencing? Thanks again... RW

P.P.S.: I upgraded my Mac OS to the newest version before installing everything, so there's no chance of having an outdated operating system onboard my computer. If I think of everything else, I'll make a note... RW

Last edited by RegisWhite; 07-25-2013 at 05:22 PM. Reason: More Information...
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  #7  
Old 03-11-2015, 09:47 PM
fpalmieri fpalmieri is offline
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Default Re: AIR creative collection - cannot install

Hey, taking a chance that you're still out there, even though this post is a couple of years old. I'm having the same message when I try to download the Air Creative Installer, that the image is not recognized. I just bought a brand new iMac, have PT 11 installed and using an apollo twin duo. I'm wondering if it's just that the file is huge and may take a few hours to download? How did you solve your problem?

Thanks!

Frank
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  #8  
Old 03-11-2015, 10:37 PM
Bruce Paine Bruce Paine is offline
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Default Re: AIR creative collection - cannot install

How big is the file you downloaded?

The download for Mac says this:
AIR Creative Collection 11.1 Installer for PT 11.x (Mac) (2.3 GB)

File name:
AIR_Creative_Collection_11_1_0_Installer_80809.dmg
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  #9  
Old 03-12-2015, 04:35 AM
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lanstrad lanstrad is offline
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Default Re: AIR creative collection - cannot install

Quote:
Originally Posted by fpalmieri View Post
Hey, taking a chance that you're still out there, even though this post is a couple of years old. I'm having the same message when I try to download the Air Creative Installer, that the image is not recognized. I just bought a brand new iMac, have PT 11 installed and using an apollo twin duo. I'm wondering if it's just that the file is huge and may take a few hours to download? How did you solve your problem?

Thanks!

Frank
If i remember correctly, it was probably a corrupted download. Redownloaded and installed corretly finally. Hope this help....
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