kernel panic after a few minutes of usin pro tools

[groovebrother]

Hi everyone

i have a serious issue here so let me start by my config :

snow leopard 10.6.8
magma pe6r4 full accel
pro tools hd 10.3.10
mac pro 5.1 2.8 quad core mid 2010

since a few days i cannot use pro tools more than 10 minutes before a crash system.

here is what i tried :
- trash all prefs from users/library/app support/prefs
- pro tools prefs helper : trash all
- tried to restart the mac with one ram unit - i have 32go so i tried 4 times with
- ram test with tech tool pro 7 : all ok
- Onyx : delete all what the software can delete (system cache etc ...)
- reset pram
- repair permissions

nothing worked

So let me join here the crash report if only this could say something to one of you.

Sat Apr 14 21:21:43 2018
Panic(CPU 0): Unresponsive processor, TLB state:0
RAX: 0x00000000ffffffff, RBX: 0xffffff8044a6f400, RCX: 0x000000005ba860d3, RDX: 0xffffff829bc09018
RSP: 0xffffff800010bdb0, RBP: 0xffffff800010bde0, RSI: 0x0000000000000002, RDI: 0xffffff80008438a0
R8: 0x0000000000000000, R9: 0x0000000000000005, R10: 0x000000000000000d, R11: 0x000000000000005e
R12: 0xffffff800010bdb0, R13: 0x000000000000803a, R14: 0x0000000000000005, R15: 0x0000000000000005
RFL: 0x0000000000000086, RIP: 0xffffff7f815c28d3, CS: 0x0000000000000008, SS: 0x0000000000000010
Backtrace (CPU 0), Frame : Return Address
0xffffff800010bc30 : 0xffffff80002d76f6
0xffffff800010bc60 : 0xffffff80002d0322
0xffffff800010bcb0 : 0xffffff80002e4243
0xffffff800010bde0 : 0xffffff7f815c2a46
0xffffff800010be10 : 0xffffff7f815c6e4f
0xffffff800010be20 : 0xffffff7f815c0f88
0xffffff800010bec0 : 0xffffff7f815c111b
0xffffff800010bed0 : 0xffffff800054fb4a
0xffffff800010bf20 : 0xffffff7f80fa8556
0xffffff800010bf50 : 0xffffff7f80f39fd8
0xffffff800010bf60 : 0xffffff7f80f45195
0xffffff800010bf80 : 0xffffff80002d032e
0xffffff800010bfd0 : 0xffffff80002e40d2
0xffffff8288a23c30 : 0xffffff80002083a4
0xffffff8288a23c70 : 0xffffff8000208fec
0xffffff8288a23d00 : 0xffffff8000209ab2
0xffffff8288a23d70 : 0xffffff800047819c
0xffffff8288a23e10 : 0xffffff800047862d
0xffffff8288a23f10 : 0xffffff80004786e2
0xffffff8288a23f40 : 0xffffff80004e8168
0xffffff8288a23fa0 : 0xffffff80002e4874
Kernel Extensions in backtrace (with dependencies):
com.digidesign.iokit.DigiDal(10.3.10d4)@0xffffff7f 815be000->0xffffff7f815e6fff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0xffffff7f80822 000
com.apple.driver.AppleAPIC(1.4)@0xffffff7f80fa7000->0xffffff7f80fa9fff
com.apple.driver.AppleACPIPlatform(1.3.6)@0xffffff 7f80f38000->0xffffff7f80f7cfff
dependency: com.apple.iokit.IOACPIFamily(1.3.0)@0xffffff7f80b2 6000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0xffffff7f80822 000
Kernel Extensions in backtrace (with dependencies):
com.digidesign.iokit.DigiDal(10.3.10d4)@0xffffff7f 815be000->0xffffff7f815e6fff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0xffffff7f80822 000

BSD process name corresponding to current thread: Dock

Mac OS version:
10K549

Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: MacPro5,1 (Mac-F221BEC8)

System uptime in nanoseconds: 1208512684198
unloaded kexts:
com.apple.driver.AppleIntel8254XEthernet 2.1.3b1 (addr 0xffffff7f811bb000, size 0x118784) - last unloaded 122603265927
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.9.1
com.avatron.AVExFramebuffer 1.7
com.motu.driver.USBMidiKext 1.6 71459
com.avatron.AVExVideo 1.7
com.digidesign.iokit.DigiDal 10.3.10d4
com.SiliconImage.driver.Si3132 1.2.5
com.apple.filesystems.autofs 2.1.0 - last loaded 5223837685
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.31
com.apple.driver.IOBluetoothBNEPDriver 2.4.5f3
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AudioAUUC 1.57
com.apple.kext.ATIFramebuffer 6.3.6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleIntelNehalemProfile 11
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.ATIRadeonX3000 6.3.6
com.apple.driver.AppleLPC 1.5.1
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleUSBOHCI 4.2.0
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.Intel82574L 2.1.8b1
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleUSBUHCI 4.2.0
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClien t 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.kext.ATI5000Controller 6.3.6
com.apple.kext.ATISupport 6.3.6
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOSCSIParallelFamily 2.1.1
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
panic(cpu 3 caller 0xffffff80002251fb): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x1, NMIPI acks: orig: 0x0, now: 0x1"@/SourceCache/xnu/xnu-1504.15.3/osfmk/x86_64/pmap.c:2741
Backtrace (CPU 3), Frame : Return Address
0xffffff8291cdb810 : 0xffffff8000204d15
0xffffff8291cdb910 : 0xffffff80002251fb
0xffffff8291cdb980 : 0xffffff800022691f
0xffffff8291cdba00 : 0xffffff800021b545
0xffffff8291cdba70 : 0xffffff80002184b1
0xffffff8291cdbb70 : 0xffffff80002188b3
0xffffff8291cdbba0 : 0xffffff8000215883
0xffffff8291cdbbd0 : 0xffffff8000205dc9
0xffffff8291cdbbf0 : 0xffffff80004f4d56
0xffffff8291cdbc20 : 0xffffff8000224d17
0xffffff8291cdbc70 : 0xffffff8000205546
0xffffff8291cdbca0 : 0xffffff80002029eb
0xffffff8291cdbd10 : 0xffffff8000205735
0xffffff8291cdbd40 : 0xffffff800020fef6
0xffffff8291cdbd80 : 0xffffff8000271f2c
0xffffff8291cdbde0 : 0xffffff8000275545
0xffffff8291cdbe10 : 0xffffff8000292f93
0xffffff8291cdbe50 : 0xffffff8000205536
0xffffff8291cdbe80 : 0xffffff80002029eb
0xffffff8291cdbef0 : 0xffffff8000274176
0xffffff8291cdbf60 : 0xffffff80002c3095
0xffffff8291cdbfa0 : 0xffffff80002e4894

BSD process name corresponding to current thread: WindowServer

[groovebrother]

Hi


no one ?

Mabe i can add that kernel occurs only when using pro tools
I haven t tried in native mode

I have a second mac pro exactly the same and kernel occurs too the same way on it

I have also tried to use one ram unit and tried with four of them but this remains the same regarding kernels

[groovebrother]

a am trying with a new mac and same kernel panic using pro tools

now i definatly suspect a chassis problem or cards problem but i have no way to identify where is the problem
digi test says nothing anormal
mabe its a tdm ribbon problem but i have no more here to make a test with

does someone know how to read that kernel report ?

please ?

any clue ?

[groovebrother]

after a restart and lauching pro tools i just had DAE error -1115

EDIT

ok i read that this could occur with a rev k core card using westmere 12 cores mac but the two core cards i have are rev d + rev j on both of them

[groovebrother]

i am actually trying with the other core card i have and filled all dsp cards with MDW EQ till all dsp are 100% busy

i hit play and no crahes so far so, i am going to try with a session now



EDIT - looks like it working good with that new core

[groovebrother]

.... finally the nightmare continues ...

[groovebrother]

Hi

i need to buy a support ticket for that hardware

will i get a chance to have someone that knows tdm systems ?

Could someone send me the appropriate link please ?

i feel desperate