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Initialization Error Code: -7 Help!
I've read a couple forums with this issue, but none have produced an adequate solution. The issue: I have suddenly been unable to open Pro-Tools MP 9 application on my system. I installed and activated Pro Tools back around August 2012, and it has been running great until recently. The last time it worked was Jan 17th, 2013. I tried opening the application a few days ago and it gave me this window:
Initialization Error "Code: -7" followed by a window: ProTools MP.exe - Application Error "The application was unable to start correctly (0xc0000142). Click OK to close the application." I have tried updating, reinstalling Pro Tools, plugins, and drivers including PACE iLok drivers. Pro Tools is able to run past this error message in Safe Mode, but unable to use the iLok because the drivers are turned off. I also tried updating with Pro Tools MP 9.0.5 updater, and it resulted during reboot with an Initialization Error code -7, and a PACE Error code -3. Thought the PACE error was very interesting. Also I tried a system restore to a previous point and deleted some windows updates. No change. Tried a clean boot with msconfig, also no change. I have an activated Windows 7 Ultimate x64, running on a system that is more than capable. See the Sandra report below. My last thought is to re-install Windows, but I would really like to avoid going that route. Does anyone have any thoughts or solutions? This is a very frustrating issue and I would be grateful for some help, otherwise as it stands I can't run Pro Tools! ---------------------- SiSoftware Sandra ID Host Name : Curtis-PC Workgroup : WORKGROUP Computer Model : GigaByte Serial Number : To be fille*********** Chassis : GigaByte Desktop Mainboard : GigaByte Z77X-UD3H Serial Number : To be fille*********** BIOS : AMI (OEM) F7 03/28/2012 Intel vPro : 8.00.00.1351 Total Memory : 16GB DIMM DDR3 Processors Processor : Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (4C 8T 4GHz, 4GHz IMC, 4x 256kB L2, 8MB L3) Socket/Slot : FC LGA1155 Chipset Memory Controller : Gigabyte Core (Ivy Bridge) DRAM Controller 101MHz, 2x 8GB DIMM DDR3 1.35GHz 128-bit Memory Module(s) Memory Module : Kingston KHX1600C9D34GX 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5) Memory Module : Kingston KHX1600C9D34GX 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5) Memory Module : Kingston KHX1600C9D34GX 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5) Memory Module : Kingston KHX1600C9D34GX 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5) Video System Monitor/Panel : ACR Acer G235H (1920x1080, 23.1") Monitor/Panel : ACR Acer P236H (1920x1080, 23.1") Monitor/Panel : BBY LCD TV (1920x1080, 31.5") Video Adapter : AMD Radeon HD 7900 Series (32CU 1792SP SM5.0 880MHz, 3GB DDR5 5GHz 384-bit, PCIe 2.00 x16) Graphics Processor OpenCL GP Processor : AMD Radeon HD 7900 Series (2048SP 32C 880MHz, 3GB DDR5 5GHz 384-bit) Compute Shader Processor : AMD Radeon HD 7900 Series (1792SP 880MHz, 3GB DDR5 5GHz 384-bit) Storage Devices WDC WD1002FAEX-00Y9A0 (1TB, SATA600, 3.5", 7200rpm) : 932GB (U:) OCZ-AGILITY3 (120GB, SATA600, SSD) : 112GB (C:) Optiarc DVD RW AD-7280S (3.9GB, SATA, DVD+-RW, CD-RW) : 4GB (D:) Logical Storage Devices User (U:) : 931GB (NTFS) @ WDC WD1002FAEX-00Y9A0 (1TB, SATA600, 3.5", 7200rpm) System Reserved : 100MB (NTFS) Hard Disk (C:) : 112GB (NTFS) @ OCZ-AGILITY3 (120GB, SATA600, SSD) HPCOMPAQ_W7_X86_X64 (D:) : 4GB (UDF) @ Optiarc DVD RW AD-7280S (3.9GB, SATA, DVD+-RW, CD-RW) Peripherals LPC Hub Controller 1 : Gigabyte Panther Point LPC Controller LPC Legacy Controller 1 : T2 87-28 Audio Device : Gigabyte Panther Point High Definition Audio Controller Audio Device : MSI Tahiti XT HDMI Audio [Radeon HD 7970 Series] Audio Codec : ATI (AMD) HDMI Audio Disk Controller : Gigabyte Panther Point 6 port SATA AHCI Controller Disk Controller : Gigabyte 91xx SATA 6G Controller USB Controller 1 : Gigabyte Panther Point USB xHCI Host Controller USB Controller 2 : Gigabyte Panther Point USB Enhanced Host Controller #2 USB Controller 3 : Gigabyte Panther Point USB Enhanced Host Controller #1 USB Controller 4 : Gigabyte VL80x xHCI USB 3.0 Controller SMBus/i2c Controller 1 : Intel ICH SMBus Printers and Faxes Printer : Send To Microsoft OneNote 2010 Driver (1200x1200, Colour) Printer : PDFCreator (4000x4000, Colour) Printer : Microsoft XPS Document Writer (600x600, Colour) Fax : Microsoft Shared Fax Driver (200x200) Printer : CutePDF Writer (4000x4000, Colour) Network Services Network Adapter : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) (Ethernet, 100Mbps) Operating System Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1) Platform Compliance : x64 Windows Experience Index Current System : 7.7 |
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