EUCON 3.7 crashes immediately!!!!!

[EddieJones]

Originally Posted by Kaneepa

Uninstalling and re-installing 3.7 still crashes EUCON all the time when PT is on..

Please can you tell me the version number in the EUCOn prefs panel ?

[EddieJones]

You can manually delete the offending files after uninstalling:

You can do this in the Finder by going to the Go menu and choosing Go To Folder… and type in /usr/local/lib

You should not see libEuCon2.dylib or libEuConDLL.dylib
If you do, delete them, then reinstall.

[Kaneepa]

Sorry I had to revert back to 3.6.1 (to make at least the Dock working properly ) . my control panel now says 4.0.1x12414248 (but remember I went back to 3.6.1)

[EddieJones]

Originally Posted by Kaneepa

Sorry I had to revert back to 3.6.1 (to make at least the Dock working properly ) . my control panel now says 4.0.1x12414248 (but remember I went back to 3.6.1)

OK. It should say 4.0.3.134 if 3.7 is installed correctly

[Kaneepa]

Tried uninstalling again and re-installing.. and deleting ALL the files (System files included) with the word eucon or euphonix, but control panel still says 4.0.1.x12 (even removing the control panel app)

[BrianGasacao]

Originally Posted by Kaneepa

Tried uninstalling again and re-installing.. and deleting ALL the files (System files included) with the word eucon or euphonix, but control panel still says 4.0.1.x12 (even removing the control panel app)

Please try this:

You can manually delete the offending files after uninstalling:

You can do this in the Finder by going to the 'Go' Menu and choosing 'Go To Folder'… and type in: /usr/local/lib

You should not see libEuCon2.dylib or libEuConDLL.dylib
If you do see any of these files, delete them, then reinstall 3.7.

[QTM]

Still failing

[EddieJones]

Can the people who this is not working for, make sure EUCON and PT are not running before uninstalling.

We have found the issue so are working on getting it up but need to build and test before posting. I'll post a link here as well as get it into users accounts.

[EddieJones]

Heres a screenshot of the files that needed to be removed after uninstalling for those still with issues. You can check if you have the right location as they will definitely be there in EuControl is installed.

[QTM]

They are definitely not running.

Still failing

OS x Sierra 10.12.6