ProTools 12HD does not see Intensity Pro

[esparza audio]

Fresh install of OSX10.10.2

Fresh install of PT12HD

Fresh install of black magic video utility v10.4

How do I get Pro Tools to see the intensity pro card??? I upgraded from 10HD and it worked perfectly on Lion 10.7.3 with PT 10.3.8. I don't think I had to do anything special. The option to send video out PCIe was there and I could right click a picture file to also send out the BM card.

I have none of this in PT 12HD. So what am I missing? Should this be working? Not sure how to use my Avid support as I have no system ID yet and no indication of how to access my year of support that "started" last month.

Is anyone having luck with PT12HD in yosemite using a BM intensity pro card for video playback?

any assistance is appreciated.

running a HDX1 on a 5,1 MacPro 2.4ghz 8core with 32 gb RAM. ATI 5770HD video card.

[esparza audio]

A reinstall of the desktop video v10.4 seems to have done the trick.

problem solved.