Pro Tools 11 Video Engine

[mesaone]

Originally Posted by PeterScherr

He also asked me if I had installed 11.3 on top of a previously installed version of 11 which I had done. He advised me to uninstall and reinstall from the new 11.3 installer, which was very simple, following these instructions:

"Here is a link to some instructions on how to manually remove Pro Tools 11:

http://avid.force.com/pkb/articles/t...uninstall-PT11

If you wish to not remove plugins, do not delete the folder in the following directory - Mac HD/Library/Application Support/Avid/"Audio".

In addition, I would also delete the Pro Tools 11 preference files. Here's instructions on how to do that:

http://avid.force.com/pkb/articles/t...nd_Preferences

Seems like this should be a go-to troubleshooting step for people who are experiencing problems with a recently-installed PT11 system.