No digital signal from eleven rack

[SUPERMATT]

Hey all,

I was hoping someone on this forum could help me with an issue that I am having with my eleven rack. To start here are my system specs:

Windows 10 Home
Focusrite Clarett 8 Pre- main interface, Control driver 2.1.4
Eleven Rack- Driver 1.1.11 Firmware 2.0.1

I am routing the eleven rack to the clarett via spdif. The eleven rack is set to external clock s/pdif. Rig input- guitar. Digital output- split in/out.

I have the I/O for the Audio interface set up in pro tools for the eleven rack L and R. I have two mono audio tracks created in pro tools with the inputs selected as eleven rack L and R. I do have the Eleven Rack symbol showing up next to the input selection. I have to both record enable and input monitor the tracks but get nothing from the eleven rack. I would appreciate any help! Thanks.

[zedhed]

First thing to ascertain is your connections.

Are you using 75 Ohm coaxial cable for s/pdif connections?
2 cables...
1. out clarett to In 11R
2. out 11R to In Clarett

Looks like you have 11R I/O setup as Analogue where they should be s/pdif.....providing you've set Clarett as Playback Engine in Pro Tools.

Open Pro Tools go to Setup>I/O setup.
Click Input Tab. Are s/pdif inputs assigned in the matrix?
Click Output Tab. Are s/pdif outputs assigned in the matrix?

If you only see 'Analogue' and 'None'...click none and choose s/pdif to assign (in Input & Output Tabs).

[SUPERMATT]

I am using 75 Ohm Coaxial cables and have them routed in that manner. The Clarett is set as the playback engine (Focusrite ASIO). The s/pdif inputs are assigned correctly (They are input 9-10). On the output tab however, output 9-10 is listed as analog. I am not seeing a way to configure this.

[junkgear]

Do the track input meters move at all on your 11R tracks when you play the guitar?

If they do, then it sounds like the input is routed correct, but the output of your Clarett isn't.

If the meters aren't moving, then something is still wrong with your input routing.

[SUPERMATT]

I am getting no movement of the input meters. I have the eleven rack clock set to s/pdif with the clock speed matching the clarett. The digital output is set to split in/out. Here is a screen shot of the inputs of pro tools. Can you see anywhere I have missed something?

[Goobs]

Click "Default" on all of the I/O tabs, and then reassign the inputs and outputs and try it again. Any luck?