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  #1  
Old 04-15-2020, 10:22 AM
Padje Padje is offline
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Join Date: Apr 2017
Location: Near Antwerp
Posts: 16
Default Digitest + mojave

Hi there

I'm running PT Ultimate 2020.3 on a Mac Pro 5.1 with 1 HDX card.
I've update my Mac 2 weeks ago to Mojave and an RX560 gpu. All was running smoothly.

Since yesterday PT does not launch. The message is

"Unable to find an audio interface attached to the first HDX card. Please check power and Digilink cables. Click OK to rescan. Click cancel to open the playback Engine Dialog and select a different device."

When running Digitest it won't startup. I've reinstalled HD Driver yesterday and that did the trick but today I'm experiencing the same problem.

I don't have another cable available, so can not troubleshoot that, but does anybody could help me with the digitest not running ?

Thanks in advance

Last edited by Padje; 04-15-2020 at 10:42 AM.
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  #2  
Old 04-15-2020, 08:12 PM
LDS LDS is offline
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Join Date: Jul 2014
Location: Sydney, Australia
Posts: 1,502
Default Re: Digitest + mojave

Try resetting PRAM and SMC on your Mac, if you haven't already. It can often help.
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Pro Tools Ultimate 2024.3. OSX 13.6.5. Win 10. HD Native. Lynx AES16e. Lynx Aurora 16. i9-13900KF. ASRock Z690 Steel Legend. 64GB Ram. AMD Vega 64. BM Decklink. Dolby Atmos Renderer 5.2. Trinnov D-Mon. D-Command.
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  #3  
Old 04-16-2020, 08:12 AM
Padje Padje is offline
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Join Date: Apr 2017
Location: Near Antwerp
Posts: 16
Default Re: Digitest + mojave

@LDS

Thanks for the heads up. Will try that. I've ordered new cables anyway. Hope they arrive tomorrow so I can continue to work.

Stay safe !
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