Installer can't "write the receipt"????

[[email protected]]

-Mac book pro 2.4 GHz Intel Core 2 Duo
Mac OSX 10.5.4
4 GB 667 MHz DDR2 SDRAM, bus speed 800 MHz
external HD LACIE 500 GB FireWire 400
MBOX2 with PTLE 7.4.2

Please help me,
I was re-installing PTLE on custom mode after getting an error during the previous installation (something wrong with a "/"....) so I first re-installed only the "application files" and went fine..but when I tried to install "digirack plug-ins" and "freebombfactory plug-ins" the instalation fails saying "THE INSTALLER COULD NOT WRITE THE RECEIPT FOR THE PLUG-INS"....Core audio was ok, so I opened PT and entered my authorization but I don't have the plug-ins!!!!!! I've followed the troubleshooting infos I've found here step by step (settings,screen,disabled ports,airport.....everything) and now???

Please answer ASAP, I had 10 days of madness with this MBOX2

[DigiTechSupt]

Ok, try this - go to MacHD>Library>Application Support and trash the Digidesign folder, then do a clean uninstall/reinstall of Pro Tools.

Hopefully that will clear up the problem.

[[email protected]]

"clean" means custom or guided???

[[email protected]]

"Ok, try this - go to MacHD>Library>Application Support and trash the Digidesign folder, then do a clean uninstall/reinstall of Pro Tools."

I've done, still doing the same thing......I'm goin' mad on this ....doesn't work so I DON'T WORK.

[DigiTechSupt]

Originally Posted by [email protected]

"clean" means custom or guided???

Clean means choosing the 'clean' uninstall (versus 'safe') in the uninstall dialog.

Did you do that?

Have you tried installing from a different Admin account?