Unable to renew subscription - Avid Pro Audio Community

03-14-2020, 12:56 AM

RedMagpie

Member

Join Date: Jul 2015

Location: Melbourne, Australia

Posts: 17

Unable to renew subscription

So, it's time to nenew my Perpetual License (which expires on 25 March 2020) and I go to the My Products section of Avid to renew as I have done in previous years and it says my license is active but it says my Software Updates and Support Plan will expire on 25 March but there is nowhere for me to renew. It has a space for renewal through an Avid reseller but I purchased direct from Avid many years ago. This is really annoying!!!! Can anyone help??? Is it possible that it will automatically renew when it expires as Avid have my credit card details?

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