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Old 10-29-2019, 07:39 AM
kaonashi kaonashi is offline
Join Date: Dec 2017
Location: London
Posts: 13
Default S6 MTM Memory Issue


Been experiencing an issue with an S6 MTM running 18.3.0 firmware, having memory issues I've attached a photo of this.

This then crashes the MTM and is a full restart on the S6.

Running Pro Tools 2018.4, we've only come across this issue recently we have another room running an S6 and pro tools on the same firmware, never experienced this. This is a unit on Satellite with 2 pro tools rigs connected however, I'm thinking this is an issue with the S6 internally rather than anything to do with our pro tools rigs.

Has anyone seen this before or have any idea what might be causing it?

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Old 10-29-2019, 12:05 PM
creativecontrol's Avatar
creativecontrol creativecontrol is offline
Join Date: Nov 2007
Location: Madison, WI
Posts: 1,031
Default Re: S6 MTM Memory Issue


We have seen this before sporadically. Have you first tried an uninstall and reinstall of the same software version as Admin on the Master Module? If that is unsuccessful we would recommend performing a new image on the master module. Instructions for this process can be found here:


Let us know if you have any questions.



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Jeff Komar
Applications Specialist, Pro Audio
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