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#1
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Where to get a receipt for my annual subscription from Arvato?
In November, my credit card was charged for my annual Pro Tools subscription, but Arvato never sent a receipt. Now my accountant is asking for a receipt. How to I get one? Avid/Arvato should be sending an e-mail receipt for every transaction, no?
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#2
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Re: Where to get a receipt for my annual subscription from Arvato?
This I know, my accountant asked for the same thing a few weeks back.
You'll have to request a PDF version of the invoice from the Avid online store support team; http://avid.force.com/pkb/articles/e...-of-my-invoice This is not an automated process, it'll take a day or so. T
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#3
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Re: Where to get a receipt for my annual subscription from Arvato?
thanks for the response. Yes, That's exactly what happened. Not a big deal for me. I just think it's odd to have a subscription automatically renew and then not have an automated way way to send invoices. I imagine Avid would be inundated with these requests this time of year.
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#4
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Re: Where to get a receipt for my annual subscription from Arvato?
Quote:
I agree. I think invoices should be in the Avid user account. How hard can it be? Every other company that does business on-line manages to provide that simple service. Then again, Avid is not quite your average company is it..? T
__________________
"Don't look; listen!" At work; 2013 27" iMac/i5/2.9GHz/8GB, OSX 10.8.5, PT 10.3.6 At home; Custom Made Mac (Hackintosh) i7 (3770 "Ivy Bridge")/3.4GHz/32GB@2400MHz, Samsung SSD 840 EVO 250GB System Drive, Samsung SSD 750 EVO 250GB Audio Drive, OSX 10.10.5, PT 12.8.1 |
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