Failed score download

[Joe Pearson]

Hi Hazrul12,

Please let me know what the scores are and I'll get this sorted for you.

Thanks,

Joe

[hazrul12]

Originally Posted by Joe Pearson

Hi Hazrul12,

Please let me know what the scores are and I'll get this sorted for you.

Thanks,

Joe

Thanks for your assistance, Joe. The score is Grenade by Bruno Mars.

[Joe Pearson]

Hello Hazrul12,

Have you been charged for the scores? Do they appear in your account? If so, please let me know which scores are in question and I will check them out at our end for you.

Best wishes,

Joe

[hazrul12]

Originally Posted by Joe Pearson

Hello Hazrul12,

Have you been charged for the scores? Do they appear in your account? If so, please let me know which scores are in question and I will check them out at our end for you.

Best wishes,

Joe

Hi Joe,

Yes, I have been charged for the scores and it appears in my account. Scores in question is Grenade by Bruno Mars, publisher is Hal Leonard.

My account is under [email protected]

Cheers

[Joe Pearson]

Dear Hazrul12,

I'm contacting you directly via our private support system to rectify this.

Best wishes,

Joe

[Rluzardo]

Hello, bought score today called Maiden Voyage by Herbie Hancock ID 00030040, it won't download, app crashes. Tried restarting app, restarting iPad, etc. Other scores do correctly load. Please advise. Thanks.