Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Pro Tools 2020

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 04-01-2020, 02:05 AM
andystar andystar is offline
Member
 
Join Date: Dec 2008
Posts: 13
Default 2020.3 Catalina video support

Just installed 2020.3 on Catalina and have following issue: when import video files from internal drive, they played back normal. When import same video from external drive - got Media Offline. Any ideas how to fix?

Last edited by andystar; 04-01-2020 at 02:41 AM.
Reply With Quote
  #2  
Old 04-01-2020, 03:36 AM
andystar andystar is offline
Member
 
Join Date: Dec 2008
Posts: 13
Default Re: 2020.3 Catalina video support

I did some tests and found that problem is with folder permissions. Video files opens from desktop, but didn't opens from same drive folders
Reply With Quote
  #3  
Old 04-01-2020, 04:55 AM
emj_antonin emj_antonin is offline
Member
 
Join Date: Jan 2010
Location: Bournemouth, UK
Posts: 5
Default Re: 2020.3 Catalina video support

Quote:
Originally Posted by andystar View Post
I did some tests and found that problem is with folder permissions. Video files opens from desktop, but didn't opens from same drive folders
Hi Andy, I am still on Mojave but experienced a similar issue. I deleted the video file from my external drive and moved it in my system drive. when relinking the PT track reads the file is online but the video window shows MEDIA OFFLINE. I also checked the permissions on PT, they all are on Record. did you find a workaround? thanks...
Reply With Quote
  #4  
Old 04-01-2020, 08:08 AM
oudi oudi is offline
Member
 
Join Date: Jun 2007
Posts: 13
Default Re: 2020.3 Catalina video support

Hello

same here.
but i 've changed the name of the video and work perfectly....
hope help.
bye


jf
Reply With Quote
  #5  
Old 04-01-2020, 11:43 AM
andystar andystar is offline
Member
 
Join Date: Dec 2008
Posts: 13
Default Re: 2020.3 Catalina video support

Quote:
Originally Posted by oudi View Post
Hello

same here.
but i 've changed the name of the video and work perfectly....
hope help.
bye


jf
Problem solved. PT2020 don't like non-English characters in folder contains video files
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Mbox family driver support for Mac OS Catalina djdubceast49 FireWire and USB Audio Interfaces (Mac) 53 07-29-2020 05:52 AM
Protools 2020 Mac Catalina Just Crashes JimmyD150155 Pro Tools 2020 12 05-02-2020 12:06 AM
Pro Tools Perpetual License with 1-Year Updates and Support (until 12/2020) smokeynyc Buy & Sell 8 02-23-2020 04:02 PM
Pro Tools 2019.12 Catalina Support auratone Pro Tools 2019 27 12-19-2019 04:58 AM


All times are GMT -7. The time now is 05:40 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com