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#21
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Re: an open letter to M-Audio re:Bad Product Info on FW 1814
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Leigh |
#22
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Re: an open letter to M-Audio re:Bad Product Info on FW 1814
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__________________
jimmy 15" Macbook Pro R 2.6 i7 Quad/16GB RAM/OS X 10.10.5 27" iMac 2.8 i7 Quad/16GB RAM/OS X 10.10.5 Studio One 3/Reason 8/Live 9/Logic Pro 9/Main Stage 3 |
#23
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Re: an open letter to M-Audio re:Bad Product Info on FW 1814
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cheers, Leigh |
#24
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Re: an open letter to M-Audio re:Bad Product Info on FW 1814
I am also a frustrated customer (have the FW 1814 on a mac 10.5.2). It doesnt matter what system I have, because it it just full of bugs.
and just a word to all of u who claim their interface works fine, perhaps you are not using all the functions included in the FW 1814 to really realize how many bugs there are. I am now wasting 2 whole days of my life to try installing and reinstalling newer and older versions of the drivers for mac and also reading so many forums.. I understand this is in development, but cant they come up with another beta driver (atleast correcting some of those main bugs that are well known to us all!) I posted a msg to the customer service, asking when and how and if they could release yet another beta version to correct the bugs that are already known, because bottom line, i cannot produce music anymore with all those bugs and already thinking to sell it and get myself a motu ultra lite...! |
#25
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Re: an open letter to M-Audio re:Bad Product Info on FW 1814
I feel ya. Had I known that running two Firewire devices on the same FW buss of an iMac would cause such big problems, I might not have bought a FW800 Glyph drive to run with my M-Audio ProFire 2626. Fortunately I can still use the USB 2.0 connection on the Glyph and the problem has gone away. I bought the Glyph for the speed, and can't really take advantage of it. I didn't know that there was an issue until stumbling upon a knowledge base article deep within M-Audio's support site.
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#26
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Re: an open letter to M-Audio re:Bad Product Info on FW 1814
Just double checked my m-audio support page:
i notified m-audio of this bug quite some time ago. As of today's date the incident ID is still OPEN.
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17" MBP i7, 4GB RAM, Profire 2626, PT-MP 8 |
#27
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Re: an open letter to M-Audio re:Bad Product Info on FW 1814
Hey Edgar...The other thing that I was thinking about....Could this be a problem that's unique to the Pro Tools & ProjectMix setup; what about the other DAWs?? Anybody here who is using the other DAWs with ProjectMix care to comment??
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PowerBkG4 1.5GHz, 2GB RAM on v10.4.11/FW Ext Drive 300GB/PT-MP 7.4cs7/ProjectMix/FireWire1814/FW Driver v1.8.4-3/BlackBox v1.7-2/Axiom61/ProKeys88sx |
#28
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Re: an open letter to M-Audio re:Bad Product Info on FW 1814
Does anybody have a Mackie Control or Command 8 to test with? Maybe it's a problem with the data sent by Pro Tools.
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#29
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Re: an open letter to M-Audio re:Bad Product Info on FW 1814
I don't believe my eyes Edgar........ certain parts of our posts & details of your tech support Logs have been deliberately edited! There was nothing offensive in the postings at all; neither are we trying to rally anyone in on this.....all we're trying to do is to get some form of accountability from M-Audio & probably DigiD on an issue that has been there more than 1&1/2 yrs ago. Well....you know yourselves.....so much for FREE SPEECH & ACCOUNTABILITY. It's enough to get me an excuse to go shopping for new DAW & some generic equipment...
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PowerBkG4 1.5GHz, 2GB RAM on v10.4.11/FW Ext Drive 300GB/PT-MP 7.4cs7/ProjectMix/FireWire1814/FW Driver v1.8.4-3/BlackBox v1.7-2/Axiom61/ProKeys88sx |
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