Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Post Production > Post - Surround - Video

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 01-10-2021, 03:01 PM
marsian marsian is offline
Member
 
Join Date: Aug 2008
Location: Germany
Posts: 163
Default audio import from video crashes

I found a problem in 2020.12:

When import audio from video, PT renders the file but crashes at the end.

This doesn't happen in 2020.11.

macOS 10.14.6, video container: .mov, video codec: h.264, audio codec: aac

Can someone confirm this issue?
__________________
PT HDN 2020.9, OMNI, SYNC HD, Dock, 2xS1, PT Control, MacPro 5,1 12core 48GB, OSX 10.14.6, BM Decklink Extreme 3D
------------
mars13.de
Reply With Quote
  #2  
Old 01-10-2021, 08:01 PM
AndrewAction's Avatar
AndrewAction AndrewAction is offline
Moderator
 
Join Date: Nov 2004
Location: Auckland
Posts: 464
Default Re: audio import from video crashes

What Encoder or NLE does the export come from? (The latest Avid MC 20.12 has changes and updates to audio exports to .h26x formats that may create a issue)
No Macs here so I cannot test your issue but will follow with interest any confirmation posts here.
FWIW to quickly get working again my workaround for this sort of issue has been to export a stereo broadcast wave file of the timeline from my NLE. Then import that file to Pro Tools independently and use it in a new "reference track"

Andrew
Reply With Quote
  #3  
Old 01-11-2021, 03:10 AM
marsian marsian is offline
Member
 
Join Date: Aug 2008
Location: Germany
Posts: 163
Default Re: audio import from video crashes

Hi Andrew,

thanks for the reply.

I went back to 2020.11 for the moment.
__________________
PT HDN 2020.9, OMNI, SYNC HD, Dock, 2xS1, PT Control, MacPro 5,1 12core 48GB, OSX 10.14.6, BM Decklink Extreme 3D
------------
mars13.de
Reply With Quote
  #4  
Old 01-12-2021, 06:39 PM
marsian marsian is offline
Member
 
Join Date: Aug 2008
Location: Germany
Posts: 163
Default Re: audio import from video crashes

FYI:
AVID confirmed, that this is a bug in 2020.12.
__________________
PT HDN 2020.9, OMNI, SYNC HD, Dock, 2xS1, PT Control, MacPro 5,1 12core 48GB, OSX 10.14.6, BM Decklink Extreme 3D
------------
mars13.de
Reply With Quote
  #5  
Old 01-13-2021, 10:02 AM
Cheesehead Cheesehead is offline
Member
 
Join Date: Sep 2006
Location: London
Posts: 728
Default Re: audio import from video crashes

Good to know, thanks Marsian.
I'll stick on .11 too until they fix that.
__________________
Mac Pro 7,1 16 core, OSX 10.15.5, HD-Native TB, Trinnov MC, MTRX Studio, 2xRME ADA-4, Sync HD, AJA IO XT, PT Dock, PT Control, Soundflow, PT 2020.9v2
Reply With Quote
  #6  
Old 01-14-2021, 07:56 AM
quadraphonics quadraphonics is offline
Member
 
Join Date: Oct 2004
Location: Denver, CO
Posts: 395
Default Re: audio import from video crashes

I had something similar happen when bringing in a series and the video length exceeded the session length. (session set to 6 hours and the videos exceeded 8 hours).

Randall


Quote:
Originally Posted by marsian View Post
I found a problem in 2020.12:

When import audio from video, PT renders the file but crashes at the end.

This doesn't happen in 2020.11.

macOS 10.14.6, video container: .mov, video codec: h.264, audio codec: aac

Can someone confirm this issue?
__________________
Randall Smith
Audio Editor/Mixer
Starz Entertainment Group
Denver, CO
Reply With Quote
  #7  
Old 01-14-2021, 09:04 AM
reichman's Avatar
reichman reichman is offline
Member
 
Join Date: Aug 2000
Location: New York
Posts: 2,263
Default Re: audio import from video crashes

Well that explains why I couldn't rip that reference video off the AVC I got from the MC editor last night!

By the way, PT didn't crash for me, it just got stuck on audio import and I was able to cancel out of the dialog and keep working.
__________________
Nathaniel Reichman
Supervising Producer – Re-recording Mixer
Dubway Studios
Reply With Quote
  #8  
Old 01-14-2021, 08:46 PM
charleshollins charleshollins is offline
Member
 
Join Date: Jan 2021
Location: Mexico/ United States
Posts: 9
Default Re: audio import from video crashes

I have the same problem when I try to import audio Cubase crashes... if I load audio from the wire by dragging and dropping, then the download is normal, which gives me the opportunity to work.
__________________
Software Programming is all about managing complexity: the complexity of the problem laid upon the complexity of the machine. But in the end, it all comes down to 0 and 1. I write about Software Development on my blogs.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Import Video - Audio Import Option Disabled sarcanon Pro Tools 12 2 06-14-2016 06:12 PM
PT9 crashes on video import ziphler Pro Tools 9 5 02-10-2011 02:51 AM
Pro-Tools Crashes when I Import Video jimi_d2006 Pro Tools M-Powered (Win) 2 05-10-2010 02:53 PM
Pro Tools crashes when I try to import video acrylonjerey 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 7 04-11-2009 03:52 PM
Import audio crashes?? tandem Tips & Tricks 1 02-14-2003 06:16 AM


All times are GMT -7. The time now is 11:54 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com