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#1
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Voice packs not working [solved]
We have rented voice packs and had no problems in the past on our native system. However protools is simply not seeing the packs right at the moment - we've tried multiple iloks - the said iloks are loading all other plugins and protools licences fine - ilok cloud doesn't work either. Updated tools, done a billion restarts, refreshed subscriptions and synchronised account - it just seems blind to the packs and I'm stuck on 384 voices. Avid support keeps hanging up on me before I can get through to a human.
I'm currently dragging out the HDX2 to get 512 voices at least as a workaround to get this feature mixed, but it's less than ideal, so if anyone has any ideas please sing out! |
#2
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Re: Voice packs not working
escalating, hold on...
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Janne What we do in life, echoes in eternity. |
#3
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Re: Voice packs not working SOLVED
Worked it out! You need to deactivate old expired subscriptions on the ilok as it was confusing protools. As soon as we blew them all away the voices showed up.
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#4
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Re: Voice packs not working [solved]
Thanks for updating. That worked.
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_b. |
#5
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Re: Voice packs not working SOLVED
Good info, Thanks.
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~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
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