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  #31  
Old 04-29-2022, 06:16 AM
amj665 amj665 is offline
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Default Re: Mismatched AVID Control App

Yes I have the same problem, the App Store does not have the update, frustrating
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  #32  
Old 04-29-2022, 07:14 AM
WorldStudios WorldStudios is offline
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Default Re: Mismatched AVID Control App

I thought that Avid and Apple have a better long standing connection than this **** show... How hard can it be for Apple to roll out an update on a pre-planned date?? And how long should it reasonably take to add an app that was not even scheduled? Just look at the other platforms... I guess it takes hours, if not less - if you want to make it happen. It is just a small update, for Franks sake.
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  #33  
Old 04-29-2022, 09:29 AM
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EddieJones EddieJones is offline
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Default Re: Mismatched AVID Control App

We are working with Apple. They rejected it because we can't link to avid.com anymore for the EuControl download or support page. As you can imagine this would cause massive confusion for any new downloads, not knowing how to get it working/connected.
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  #34  
Old 04-29-2022, 10:56 AM
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Eric Lambert Eric Lambert is offline
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Default Re: Mismatched AVID Control App

Quote:
Originally Posted by EddieJones View Post
We are working with Apple. They rejected it because we can't link to avid.com anymore for the EuControl download or support page. As you can imagine this would cause massive confusion for any new downloads, not knowing how to get it working/connected.
Please make a statement once Apple has approved the app so we know to begin checking for the update.
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  #35  
Old 04-29-2022, 01:22 PM
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AINSLIE AINSLIE is offline
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Default Re: Mismatched AVID Control App

ug. following.
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  #36  
Old 04-29-2022, 01:55 PM
Jazzbass56 Jazzbass56 is offline
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Default Re: Mismatched AVID Control App

How can I switch back to the old EuCon so I can work,can you download the old version 2021?


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  #37  
Old 04-29-2022, 01:57 PM
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Default Re: Mismatched AVID Control App

Quote:
Originally Posted by Jazzbass56 View Post
How can I switch back to the old EuCon so I can work,can you download the old version 2021?
Yes, from the Avid Download Center. (Previous post)
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  #38  
Old 04-29-2022, 02:20 PM
audiograce audiograce is offline
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Default Re: Mismatched AVID Control App

Quote:
Originally Posted by EddieJones View Post
I'm sorry it's taking a while. We are still waiting on Apple and Amazon. Unfortunately, there's not much we can do, if we release them earlier a lot of people have auto update on so would be dead. Doing it this way at least you can easily revert back to the previous release until its approved. All previous EuControl releases are available in the Avid Download Center.
Thanks for keeping us in the loop Eddie... This cannot be your best day ever....

It's rough for those of us with a mix Android tablets and iPads. Rolling back is easy on the Mac .. and (obviously) a non-issue for the out-of-date iPad apps... but it's quite a bit of ugliness on the Android tablets...

We'll all just have to be a little patient... this WILL get fixed.
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  #39  
Old 04-29-2022, 03:28 PM
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EddieJones EddieJones is offline
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Default Re: Mismatched AVID Control App

Apple just approved the iOS version....
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  #40  
Old 04-29-2022, 04:53 PM
Mitch Griffin Mitch Griffin is offline
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Default Re: Mismatched AVID Control App

In the Apple store now!


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