License Activation Pro Tools 12.5

[jhonsymisic]

Good afternoon
Buy Protools HD 12.5, but I was wrong register and place an ID of Ilok wrong, neck I could Agragar my license to ilok I have.
My data are:
ID Ilok wrong: jhonsymisic
ID Ilok I have: jhonsymisic1
As I have not used the license I request to transfer the ID of Ilok jhonsymisic1.
Not to do, please help.

Thank you

[DigiTechSupt]

Originally Posted by jhonsymisic

Good afternoon
Buy Protools HD 12.5, but I was wrong register and place an ID of Ilok wrong, neck I could Agragar my license to ilok I have.
My data are:
ID Ilok wrong: jhonsymisic
ID Ilok I have: jhonsymisic1
As I have not used the license I request to transfer the ID of Ilok jhonsymisic1.
Not to do, please help.

Thank you

Hi jhonsymisic,
I've created a case regarding your concern. Please standby, our License and Registration team will be in touch with you soon.
Thank you for the patience and sorry for the inconvenience.

Best regards,
Tope