Latest Gen Macbook Pro, Win XP, 7.4cs5, constant 9092 and 9093 errors

[diamondschwin]

I bought this laptop partially because I saw everyone on here saying it would work great with pro tools LE on the windows side. I need to run the PC version because I have some avid software and would like to not have to switch between OSes..

anyway, i get 9092 and 9093 errors. ALL THE TIME. regardless of track count etc. I have disabled on board sound, on board NIC, did all the tweaks DIGI suggests, stopped processes, stripped out software etc. etc. and it still gives up the errors...


I was on sp3, rolled back to sp2.. applied dual core hotfix or whatever, everything...

i am running projects off of an external firewire drive. formatted ntfs or hfs+ no dice..

whats the deal?

[spkguitar]

What Digidesign hardware interface are you using?

Could you please post a Sandra report on the Macbook with it setup exactly like you would use it for Pro Tools? That will help us troubleshoot.

I'm one of the ones who highly recommend the macbook for Windows, and mine is running very smoothly. I can help you but I need that additional information.


Also, which Avid software?

[diamondschwin]

i dont have the avid software installed yet, i am foremost a post audio engineer. so i am trying to get pro tools up and running first.

let me set up my gear and do a sandra report.


i am running either an mbox 2 or mbox 1, both with latest firmware.

[diamondschwin]

SiSoftware Sandra

System
Host Name : MAX-PC
User : Max Holland
Workgroup : WORKGROUP

Processor
Model : Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz
Speed : 2.49GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Mobile, Dual-Core
Internal Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 6MB, ECC, Synchronous, ATC, 24-way, 64 byte line size, 2 threads sharing

System
System : Apple Inc. MacBookPro4,1
Platform Compliance : Intel Centrino Mobile Technology
Mainboard : Apple Inc. Mac-F42C89C8
Bus(es) : PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
System BIOS : Apple Inc. MBP41.88Z.00C1.B03.0802271651
Total Memory : 1.98GB DDR2

Chipset
Model : Apple Mobile PM965/GM965/GL960 Express Processor to DRAM Controller
Front Side Bus Speed : 4x 200MHz (800MHz)
Total Memory : 2GB DDR2
Memory Bus Speed : 2x 333MHz (666MHz)

Video System
Adapter : NVIDIA GeForce 8600M GT (512MB DDR3, PCIe 1.00 x16, PS 3.0, VS 3.0)

Physical Storage Devices
Hitachi HTS542525K9SA00 250GB (SATA150, NCQ, 7MB Cache) : 233GB (C:) (F:)
ST3120814A 120GB (FireWire/1394, NCQ) : 112GB (E:)
HL-DT-ST DVDRW GSA-S10N (ATAPI33, DVD+-RW, CD-RW, 2MB Cache) : N/A (D:)

Logical Storage Devices
Macintosh HD (F:) : 202GB (HFSJ) @ Hitachi HTS542525K9SA00 250GB (SATA150, NCQ, 7MB Cache)
Windows HD (C:) : 31GB (NTFS) @ Hitachi HTS542525K9SA00 250GB (SATA150, NCQ, 7MB Cache)
MAX AND NUTZ (E:) : 112GB (HFSJ) @ ST3120814A 120GB (FireWire/1394, NCQ)
CD-ROM/DVD (D:) : N/A @ HL-DT-ST DVDRW GSA-S10N (ATAPI33, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : Apple ICH8M-E (ICH8 Family) LPC Interface Controller
LPC Hub Controller 2 : Apple 82801H (ICH8 Family) SMBus Controller
Audio Device : Apple 82801H (ICH8 Family) HD Audio Controller
Audio Codec : Realtek Semiconductor ??? (0885)
USB Controller 1 : Intel 82801H (ICH8 Family) USB UHCI #4
USB Controller 2 : Apple 82801H (ICH8 Family) USB UHCI #5
USB Controller 3 : Apple 82801H (ICH8 Family) USB2 EHCI #2
USB Controller 4 : Apple 82801H (ICH8 Family) USB UHCI #1
USB Controller 5 : Apple 82801H (ICH8 Family) USB UHCI #2
USB Controller 6 : Apple 82801H (ICH8 Family) USB UHCI #3
USB Controller 7 : Apple 82801H (ICH8 Family) USB2 EHCI #1
FireWire/1394 Controller 1 : TI TSB82AA2 IEEE-1394b Link Layer Controller
System SMBus Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)

Scanners and Cameras
Camcorder : USB Video Device ()

Network Services
Network Adapter : Marvell Yukon 88E8058 PCI-E Gigabit Ethernet Controller - Packet Scheduler Miniport (Ethernet, 100Mbps)

Power Management
Mains (AC) Line Status : On-Line
Battery No 1 : 79%

Operating System(s)
Windows System : Microsoft Windows XP (2002) Professional 5.01.2600 (Service Pack 2)
Platform Compliance : x86

[spkguitar]

Originally Posted by diamondschwin

i am running either an mbox 2 or mbox 1, both with latest firmware.

That is definitely pertinent information. Make sure you are plugging them into the USB port closest to you, furthest away from the screen.

Also, go into your hardware manager, and set the power management properties of each USB Root Hub to NOT "allow the computer to turn off this device to save power" (you probably don't need to do the ones for the bluetooth and IR, that's up to you).

It is also completely necessary (for me, at least) to disable the wireless network card when using Pro Tools. I usually turn off both network cards, myself.


What case is that firewire drive in? Does it have one of the qualified Oxford chipsets?

[diamondschwin]

i did the usb power thing, i run the 15 inch model which digi says i can only use the left port on. and the drive has an oxford chipset.. its a glyph firewire 400 series, that my company has a bunch of, because they are digi qualified


i had better luck after disabling the internal camera... i didnt disable the drive until i saw it in the sandra report.. i must have skipped over it.

it seems better but i did run into the same problem. after i left it looping playback over a large session for a few hours. i guess that is an extreme case though.