Problems with PTLE? Post your configuration here..

[voysit]

Thanks for the response...just went into diagnostic mode and got a 9129 message after 2 minutes.........Please let me know what other info I can give you so I can be up & running. Thanks, John

[DigiTechSupt]

Thanks for the response...just went into diagnostic mode and got a 9129 message after 2 minutes.........Please let me know what other info I can give you so I can be up & running. Thanks, John

thanks for trying this suggestion. Do you have your wireless network adapter disabled in Device Manager? Also your config is very similar to AchimHamburg who solved the -9129 problem by disabling the "Microsoft ACPI-Compliant Control Method Battery" in the device manager. Please give this a try as well and let us know.

regards,
Digidesign Technical Support

[voysit]

Hey there..yeah, I disabled all network adapters as well as Microsoft ACPI............willing to try something else

[DigiTechSupt]

Hey there..yeah, I disabled all network adapters as well as Microsoft ACPI............willing to try something else

Did you happen to disable a 1394 net adapter? This should remain enabled. Are you testing with a single track and no plug-ins? Please test under these basic conditions in order to reduce variables. Also, monitor the Windows > System Usage meter for CPU spikes or any strange activity..

Which model is this Toshiba?

regards,
Digidesign Technical Support

[voysit]

Yeah, I use pt soley for voice-over work. One mono track. I record, edit and send. It just cannot be using up my cpu. I have the Toshiba Satellite A70. John

[RAC]

Problem
(Try to create a session or start up a saved session and then black screen and system reboot)
I have been using digi 001 v6.1 for about the last year on this computer with (0) problems. Thought I would upgrade to digi 002. I can’t get it to work.
First I tried installed the fire wire card hooked up the 002 and installed v6.1. Software installs fine. Reboot…. Open program and I get to main screen, Try to create a session or start up a saved session and then black screen and system reboots.
I have tried to uninstall program and re install= same problem
I have tried to uninstall program and install V 6.4 =same problem
I have tried Dep fix= same problem
I have tried to use a via chipset compatible fire wire card= same problem

The control shows “open or create a new session" and seems to be communicating.
Thanks for the HELP

Processor
Model : AMD Athlon(tm) XP 2200+
Speed : 1.80GHz
Model Number : 2200 (estimated)
Performance Rating : PR2607 (estimated)
Type : Standard
L2 On-board Cache : 256kB ECC Synchronous, Write-Back, 16-way set, 64 byte line size

Mainboard
Bus(es) : ISA AGP PCI IMB USB FireWire/1394 i2c/SMBus
MP Support : 1 CPU(s)
MP APIC : Yes
System BIOS : Phoenix Technologies, LTD AM37308
System : Compaq Presario 06 DC477A-ABA S3100NX NA110
Mainboard : KM266-8235
Total Memory : 736MB DDR-SDRAM

Chipset 1
Model : First International Computer Inc VT8375 ProSavageDDR PM266/KM266 CPU to PCI Bridge
Front Side Bus Speed : 2x 133MHz (266MHz data rate)
Total Memory : 768MB DDR-SDRAM
Shared Memory : 32MB
Memory Bus Speed : 2x 133MHz (266MHz data rate)

Video System
Monitor/Panel : Plug and Play Monitor
Adapter : S3 Graphics ProSavageDDR

Physical Storage Devices
Removable Drive : Floppy disk drive
Hard Disk : MAXTOR 6L080L4 (75GB)
Hard Disk : ST380022A (75GB)
CD-ROM/DVD : PIONEER DVD-RW DVR-107D (CD 40X Rd, 24X Wr) (DVD 5X Rd, 3X Wr)
CD-ROM/DVD : TOSHIBA DVD-ROM SD-R1312 (CD 40X Rd, 32X Wr) (DVD 5X Rd)

Logical Storage Devices
1.44MB 3.5" (A:) : N/A
Hard Disk (C:) : 71GB (2.7GB, 4% Free Space) (NTFS)
Presario_rp (D:) : 3.6GB (749MB, 20% Free Space) (FAT32)
CD-ROM/DVD (E:) : N/A
Hard Disk (F:) : 20GB (5.2GB, 27% Free Space) (FAT32)
New volume (G:) : 20GB (6GB, 31% Free Space) (NTFS)
New volume (H:) : 35GB (13GB, 38% Free Space) (NTFS)
Pro tools le (I:) : 366MB (CDFS)

Peripherals
Serial/Parallel Port(s) : 1 COM / 1 LPT
USB Controller/Hub : VIA Rev 5 or later USB Universal Host Controller
USB Controller/Hub : VIA Rev 5 or later USB Universal Host Controller
USB Controller/Hub : VIA Rev 5 or later USB Universal Host Controller
USB Controller/Hub : Standard Enhanced PCI to USB Host Controller
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Printing Support
FireWire/1394 Controller/Hub : Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Keyboard : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse : Logitech-compatible Mouse PS/2

MultiMedia Device(s)
Device : Realtek AC'97 Audio for VIA (R) Audio Controller

Printers and Faxes
Model : Symantec Fax Starter Edition
Model : hp deskjet 3420 series
Model : EPSON Stylus Photo R200 Series

Power Management
AC Line Status : On-Line

Operating System(s)
Windows System : Microsoft Windows XP/2002 Professional (Win32 x86) 5.01.2600 (Service Pack 2)

Network Services
Adapter : Realtek RTL8139 Family PCI Fast Ethernet NIC

Performance Tips
Warning 100 : Large memory sizes should be made of Registered/Buffered memory.
Tip 2546 : Large memory modules should be ECC/Parity.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

[Finnish]

That fixed it. PT runs seemless even with network enabled. What a relief! Thanx a lot.

Maybe this should appear in the answerbase.

Kind regards

Achim

I'm gonna get so drunk tonight!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!
That ACPI-Compliant Control Method Battery solved everything!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
MBox demo went through with no problems!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!
I could record 24+8 with 128 samples with DaveC-test plugins for 3:30 minutes, and I stopped the recording, not the system!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


HAHHAAA!!!!!!!!!! I'm prapably the happiest man in Finland!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Visit the lucky-mans band in web: www.rakkaudenammattilaiset.net
And Ukko is my name!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[MiamiGator]

All drivers updated. BIOS updated. CS9 update verified.

Still no fix.

While I appreciate your timely replies to my problem, I'm beginning to believe that I'm going to need some serious hands-on technical support. I need to do whatever it takes to get this $4,000 system up and running and I'm at the limits of my diagnostic abilities.

How do I proceed from here? Can I send you the computer for diagnosis? Do you have authorized local diagnosticians? Can I trade this for something that works?

Frustrated but hopeful,

Scott

[neeel]

Hi Digi,

This made not a lick of difference. As I mentioned before, my performance is just bearable.

However, I can only achieve 24 Tracks on the Davec test (not sure if this is digi sanctioned but seems to be the standard around here) compareed with 32+20 or so from the AMD folk among us. In addition I can and sometimes get sporadic 9094 and 9093 errors yet to date I have not been able to detect a steady pattern.

I am going to buy another drive as a matter of course. This will be then dedicated to audio instead of the partition arrangment I have at the moment. I am hoping for an increase in performance from this.

my sisandra system specs are listed above

Hi Digi any other suggestions?

neeel

[jjhuntfox]

Digi,

Any suggestions for me? I posted back on page 2...

Thanks,

John