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  #1  
Old 04-20-2016, 08:10 PM
arodt arodt is offline
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Join Date: Apr 2016
Location: Mesa AZ
Posts: 4
Default Fast Track Duo - Sound on Pro Tools, no sound elsewhere

Hello, I have a Fast track Duo, windows 10, and Pro Tools Express 10. My sound was working fine up until earlier today when I was fiddling with the iLok License Manager. Now I can only get sound on Pro Tools and not any other way on my PC. Any ideas on how to fix this?

SiSoftware Sandra

ID
Host Name : ZainYaqub-PC
Workgroup : WORKGROUP

Computer
Model : GigaByte GA-78LMT-USB3
Chassis : GigaByte Desktop
Mainboard : GigaByte GA-78LMT-USB3
BIOS : Award (OEM) FA 04/23/2013
Total Memory : 8GB DIMM DDR3

Processors
Processor : AMD FX(tm)-4300 Quad-Core Processor (2M 4T 3.92GHz, 2GHz IMC, 2x 2MB L2, 4MB L3)
Socket/Slot : AM2r2/AM3

Chipset
Memory Controller : AMD RS780/880 Host Bridge 2x 1.1GHz (2.2GHz)
Memory Controller : AMD F15 (Orochi) CPU HT Hub 2x 1.1GHz (2.2GHz), 2x 4GB DIMM DDR3 1.6GHz 128-bit

Memory Module(s)
Memory Module : 4GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : 4GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)

Video System
Monitor/Panel : ACI VE247
(1920x1080, 24.0")
Video Adapter : NVIDIA GeForce GTX 750 Ti (5CU 640SP SM5.0 1GHz/1.33GHz, 2MB L2, 2GB 5.4GHz 128-bit, PCIe 2.00 x16)

Graphics Processor
CUDA GP Processor : NVIDIA GeForce GTX 750 Ti (640SP 5C 1GHz/1.33GHz, 2MB L2, 2GB 5.4GHz 128-bit)
OpenCL GP Processor : NVIDIA GeForce GTX 750 Ti (640SP 5C 1GHz/1.33GHz, 80kB L2, 2GB 5.4GHz 128-bit)
Compute Shader Processor : NVIDIA GeForce GTX 750 Ti (640SP 5C 1GHz/1.33GHz, 2MB L2, 2GB 5.4GHz 128-bit)
OpenGL Processor : GeForce GTX 750 Ti/PCIe/SSE2 (2GB)

Storage Devices
WDC WD10EZEX-00BN5A0 (1TB, SATA300/600, 3.5", 7200rpm) : 932GB (C:) (D:) (E:) (G:)
HL-DT-ST DVDRAM GH24NSC0 (1.5GB, SATA150, DVD+-RW, CD-RW, 512kB Cache) : 1GB (F:)

Logical Storage Devices
System Reserved (G:) : 100MB (NTFS, 4kB) @ WDC WD10EZEX-00BN5A0 (1TB, SATA300/600, 3.5", 7200rpm)
Hard Disk (C:) : 345GB (NTFS, 4kB) @ WDC WD10EZEX-00BN5A0 (1TB, SATA300/600, 3.5", 7200rpm)
Games (D:) : 488GB (NTFS, 4kB) @ WDC WD10EZEX-00BN5A0 (1TB, SATA300/600, 3.5", 7200rpm)
Hard Disk (E:) : 98GB (NTFS, 4kB) @ WDC WD10EZEX-00BN5A0 (1TB, SATA300/600, 3.5", 7200rpm)
B20150603 (F:) : 1GB (CDFS, 2kB, Read-Only) @ HL-DT-ST DVDRAM GH24NSC0 (1.5GB, SATA150, DVD+-RW, CD-RW, 512kB Cache)

Peripherals
LPC Hub Controller 1 : Gigabyte IXP SB600/700/800 SMBUS Controller
LPC Hub Controller 2 : ATI (AMD) SB700/800 LPC host controller
LPC Legacy Controller 1 : ITE IT8728F
Audio Device : Gigabyte IXP SB600 High Definition Audio Controller
Audio Codec : VIA 0441
Audio Device : Gigabyte High Definition Audio Controller
Audio Codec : nVidia nForce2 ISA Bridge
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : Gigabyte SB700/800 SATA Controller [IDE mode]
Disk Controller : Gigabyte SB700/800 IDE
USB Controller 1 : Gigabyte SB700/800 USB OHCI0 Controller
USB Controller 2 : Gigabyte SB700/800 USB OHCI1 Controller
USB Controller 3 : Gigabyte SB700/800 USB EHCI Controller
USB Controller 4 : Gigabyte SB700/800 USB OHCI0 Controller
USB Controller 5 : Gigabyte SB700/800 USB OHCI1 Controller
USB Controller 6 : Gigabyte SB700/800 USB EHCI Controller
USB Controller 7 : Gigabyte SB700/800 USB OHCI2 Controller
USB Controller 8 : Gigabyte VL805 USB 3.0 Host Controller
SMBus/i2c Controller 1 : ATI SB700 SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 100Mbps)

Operating System
Windows System : Microsoft Windows 10 Professional 10.00.10586
Platform Compliance : x64

Last edited by arodt; 04-20-2016 at 08:30 PM. Reason: Add Sandra Report
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  #2  
Old 04-20-2016, 08:49 PM
albee1952's Avatar
albee1952 albee1952 is offline
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Join Date: May 2004
Location: Norwich, CT
Posts: 39,334
Default Re: Fast Track Duo - Sound on Pro Tools, no sound elsewhere

Not sure why Ilok would have caused this, but consider;
1-Windows 10 is still not supported yet
2-I seriously doubt there is an approved driver for the FT on Win10
3-most of us Windows users find best results by setting Windows to NOT use the interface as its default playback device, and route Windows audio out the on-board sound card.(this avoids any hardware conflicts between Windows and Pro Tools)

Now you are no doubt scratching your head and asking "how do I hear everything else, then"? Here are some solutions:
1-add a monitor/source selector(Mackie Big Knob, Presonus Central Station, etc. On a tight budget? look here: http://www.smproaudio.com/index.php/...or-controllers)
2-put some computer speakers up for Windows sound
3-route interface outputs and computer outputs into a small mixer(Behringer, Alto, etc). $40-50 gets you plenty if inputs
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