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  #1  
Old 03-19-2015, 04:11 AM
antoinemasson antoinemasson is offline
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Default Pro Tools 11 Trial page is broken, 404 error

Hello,

I tried to dowload ProTools 11 trial version with my nex avid account. But since yesterday, I have " 404 error message.

http://www.avid.com/US/trial/protool...o%20Tools%2011

It's happen with media composer too.

Idears ?

Thank you :)
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  #2  
Old 03-19-2015, 06:04 AM
antoinemasson antoinemasson is offline
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Default Re: can't dowload ProTools 11 Trial

I received a mail, but without dowload link. It worked for Media Composer :/
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  #3  
Old 03-19-2015, 07:28 AM
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Southsidemusic Southsidemusic is offline
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Default Re: can't dowload ProTools 11 Trial

Go here and fill out the form and see if that works.

http://connect.avid.com/Pro-Tools-Trial.html

You need an ilok account aswell as an ilok2 key for the trial to be activated

Also a friendly reminder that posting the same threads with the same content on several different areas is against the forum rules.
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  #4  
Old 03-19-2015, 11:30 AM
antoinemasson antoinemasson is offline
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Default Re: can't dowload ProTools 11 Trial

I'm sorry but when i click your link, I have the same page. I enter my mail adress (Avid account that is the same than iLok account) and all informations. And when I submit, I have a "404 no found". I have the iLok

I receive the same mail, without download link, but it's work with Media composer (I have the DL link)


Thank you for your help :)
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  #5  
Old 03-19-2015, 11:35 AM
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Southsidemusic Southsidemusic is offline
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Default Re: can't dowload ProTools 11 Trial

Thats weird, have you tried with another web browser as other people have been getting that to work by trying different browsers. Also mak sure you have disabled any virus protection programs as they can stirr up things.
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  #6  
Old 03-19-2015, 11:41 AM
antoinemasson antoinemasson is offline
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Default Re: can't dowload ProTools 11 Trial

tried with Firefox on my mac and Safari on my iPhone ans my Mac. Maybe my Outlook adress canceled the DL link (confirmation mail for iLok account creation were in the undesirable folder), and I haven't virus protector :/

What is your browser ? You haven't this "404 error" ?
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  #7  
Old 03-19-2015, 02:26 PM
musicman691 musicman691 is offline
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Default Re: can't dowload ProTools 11 Trial

Quote:
Originally Posted by antoinemasson View Post
tried with Firefox on my mac and Safari on my iPhone ans my Mac. Maybe my Outlook adress canceled the DL link (confirmation mail for iLok account creation were in the undesirable folder), and I haven't virus protector :/

What is your browser ? You haven't this "404 error" ?
You're not using Mac Mail? That might be an issue.
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  #8  
Old 03-19-2015, 04:26 PM
Jack_Camel Jack_Camel is offline
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Default Re: can't dowload ProTools 11 Trial

I have this exact same issue. I fill out the form, hit the submit button, and I get a 404 Not Found page.

Changing the DNS settings don't work, disabling antivirus doesn't work. It's kinda frustrating because I've just gotten my iLok and want to download the Pro Tools trial, but can't get it anywhere.
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  #9  
Old 03-19-2015, 05:01 PM
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jeffro jeffro is offline
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Default Re: can't dowload ProTools 11 Trial

Doesn't look like a DNS issue. I confirmed the failure, reported it to our IT dept, and contacted both of you to get your info.
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  #10  
Old 03-19-2015, 06:56 PM
kgalloza kgalloza is offline
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Default Re: can't dowload ProTools 11 Trial

I am having the same issue! Please help I need to download this trial ASAP
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