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  #1  
Old 12-06-2017, 07:12 AM
perugini silvio perugini silvio is offline
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Default S3Lx fader problem

Hi I m getting a message that fader are not working
On an S3 was happening on fader 11 then on fader 10 and 15
I did firmware upgrade but problem persist
How is the procedure to send to avid to fix? I never did it
Do i need to buy an asc and give a call first?
Or there is a phone number to call?
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  #2  
Old 12-06-2017, 07:47 AM
nahuo10 nahuo10 is offline
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Default Re: S3Lx fader problem

Maybe its an obvious question but did you check the fader´s connector?
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  #3  
Old 12-06-2017, 01:37 PM
perugini silvio perugini silvio is offline
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Default Re: S3Lx fader problem

no i didn t have you have open it is it easy to check? is it one flat per fader?
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Old 12-06-2017, 01:43 PM
perugini silvio perugini silvio is offline
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Default Re: S3Lx fader problem

no i didn t have you have open it is it easy to check? is it one flat per fader?
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  #5  
Old 12-11-2017, 07:14 AM
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Kristo Kotkas Kristo Kotkas is offline
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Default Re: S3Lx fader problem

Quote:
Originally Posted by perugini silvio View Post
no i didn t have you have open it is it easy to check? is it one flat per fader?
I don't think you develop a problem with the connector, if you are running the latest Venue OS and you get fader problems then most likely you have a problem with these faders and they need replacement. You can always contact Venue support to find out your repair options
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  #6  
Old 12-12-2017, 03:15 PM
perugini silvio perugini silvio is offline
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Default Re: S3Lx fader problem

I sent it back to Avid to fix.
Just a question how it works do they swap the desk or fix that one as i had a pro forma price for the repair and was quite expensive
thanks
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  #7  
Old 01-02-2018, 09:58 AM
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Default Re: S3Lx fader problem

It all depends on the problem, sometimes it's just replacing one bad part, sometimes it's replacing the whole thing.
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