|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
PT 2018 iLok Cloud + Master account problems
Copied over from 2018 thread. @Avid support - Can you help with this?
Hi all, I have an educational license for PT 2018 and some old licenses (PT8). All licenses are linked to my iLok account and the PT 2018 licenses are on the iLok Cloud. I am trying to download and activate 2018 on a new machine. The licenses show in iLok manager and PT runs on my old machine but when I try to view products in my Avid account I'm told I have no subscriptions or products... :-/ I'm also unable go go to download centre as I can't seem to link my Avid master account, despite apparently resetting password. This all seems mega complicated. I've wasted hours here. I managed to get my Logic account running in less than 5 minutes... Any thoughts? |
#2
|
||||
|
||||
Re: PT 2018 iLok Cloud + Master account problems
Did you CLOSE the previous iLok Cloud session so your PT license is available on the other system?
I have a full video showing everything about iLok Cloud here
__________________
Brian Windows 11 Pro | macOS 12 Pro Tools 2022 benonistudio.com Youtube Channel - benonistudio Plugin Deals @benonistudio |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Only one Cloud account per Avid account | metalmixer | Pro Tools 2018 | 46 | 01-26-2019 01:31 PM |
iLok cloud problems with PT 2018.1 | joelrockstar19 | Licensing & Accounts | 12 | 11-09-2018 01:16 PM |
PT 2018 iLok Cloud + Master account problems | TheMightyPig | Pro Tools 2018 | 0 | 07-24-2018 01:32 PM |
Unable to link Avid Master Account with iLok account "Failed to access the User ID" | jburik1176 | Licensing & Accounts | 31 | 09-21-2015 04:12 AM |