Random freezes Pro Tools 12.5.2 - where should I look for a log ?

[Riquier]

Hey guys,

I'm on PT 12.5.2 (Vanilla). I'm getting frequent freezes out of nowhere. There are no apparent tasks that lead to this freezing so I'm assuming a certain plug-in or system app might be the culprit.

I was silly enough to update my system to Sierra even though 12.5.2 is not officially supported on this OS. This obviously doesn't contribute to a healthy and stable system, even though Pro Tools seems to be running amazingly well with no hiccups or graphic glitches.

I'm positive this might be related to a plug-in. My question is, as soon as Pro Tools freezes, what should I look for ? Should I try and find a system log to find out what caused the crash ? Where and how do I do this, exactly ? Console ? Pro Tools log folder.. ?

Any help will be appreciated. Thank you.

[cwsand]

Hi,

Originally Posted by Riquier

as soon as Pro Tools freezes, what should I look for ?

Make note of all plugins active in the session and try deactivating them one by one to figure out which one might be causing the freeze.

Originally Posted by Riquier

Should I try and find a system log to find out what caused the crash ? Where and how do I do this, exactly ? Console ? Pro Tools log folder.. ?

The system and crash logs are located here: MacHD\Library\Logs\Avid\

Good luck!!

[Riquier]

Thanks cwsand,

Thing is, the freezes are very random and do not appear to be related to a specific plugin. It might happen when I'm soloing something, or trimming a clip. but yeah, thanks for the log location, I'll keep an eye on it and post it here. Hopefully someone a bit more IT savvy than me might look at it and see the culprit :) Thanks !

[YYR123]

Didn’t Sierra introduce a new file system?

If so it would be best to reinstall PT.

[Riquier]

Originally Posted by YYR123

Didn’t Sierra introduce a new file system?

If so it would be best to reinstall PT.

That's actually a good idea... why didn't I think of that *facepalm*.

Cheers guys !