Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Pro Tools | First Discussion

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 09-24-2018, 07:34 PM
jblankenship jblankenship is offline
Member
 
Join Date: Sep 2018
Location: Knoxville, TN
Posts: 1
Default Deleting tracks out of Cloud in Pro Tools First

How do I free up space in the cloud for my projects? My projects list is empty but it is showing that I am using over 50% of my storage. I tried to contact Avid about this issue and they suggested that I seek assistance here. TIA
Reply With Quote
  #2  
Old 09-25-2018, 12:15 PM
DigiTechSupt's Avatar
DigiTechSupt DigiTechSupt is offline
Avid
 
Join Date: Jan 2000
Location: Worldwide
Posts: 33,647
Default Re: Deleting tracks out of Cloud in Pro Tools First

Please try signing out and signing back in.
If the same issue occurs, even if there are no projects created yet or even if all projects has been deleted,
please create a support case through http://avid.force.com/Support/RegistrationCaseCreation with the question "Bug: Maximum number of projects has been reached"
A support case will be created to further investigate and fix the issue on your account.
Post the case number here so we could followup. Thank you
__________________
Avid Audio Tech Support
Help us help you - read this before posting
Support FAQ
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Delete Tracks from Cloud (Collaboration) Marvin Losch macOS 3 02-25-2018 12:15 PM
Cloud Collaboration Deleting Files? // Melodyne Files Gone sharchik Pro Tools 2018 4 09-11-2017 07:53 PM
Tracks not uploading in the Cloud Landon W Pro Tools 12 8 01-03-2017 08:15 AM
How to remove tracks from cloud ? babaorum Avid Cloud Collaboration 3 04-03-2016 10:26 AM
Deleting Tracks Jake001 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 2 09-23-2001 03:42 PM


All times are GMT -7. The time now is 02:03 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com