fader automation stops during pass

[Lynn Gräber]

Gosh, this is by far the most annoying issue so far. I can't do any automation passes without it dropping out.

[Cheesehead]

Wah!
This is a massive dealbreaker..
Dipping m&e's and long music tracks is a large part of what I use a surface for and I've just ordered one.
Please say this will be fixed soon.

[[email protected]]

Originally Posted by robingshore

I had something similar happen a few times today with my S1. It seems to happen if I'm continuously touching the same fader for an extended period. After about a minute it would stop acknowledging the touch and I could feel the fader's motor fighting against me. If I let go after that and grabbed the fader again it would give me back control.

It was happening in both touch and latch modes. If I was in touch mode it would just stop writing, and if I was in latch it would keep writing, but the fader would stay latched at the level it thought I had released it.

I have a customer reporting this same behaviour today.

[EddieJones]

Sorry about this. We do see the issue here and are working on finding out what is causing it, I'll post once we know what it is.

[Ale]

Hi
I started to use my command 8 in parallel to get my volumes right.
Bad when my client sits behind me and every 47 seconds the show stops. The beta testers should have invested more than 47 seconds in testing
Just kidding

Anyway I love s1 and the iPad Control

Ale

[Clemens Becker]

Same problem here. Loosing automation with my mac pro 5.1 Setup ( 2 Avid S1 and a Dock connected ) after 54 seconds. just tested it on an iMac, loosing automation after 47seconds. While the Dock Fader is running fine.

[EddieJones]

Sorry about this, We are still digging into the cause of this, it is proving hard but we are getting somewhere and will hopefully have an answer for you next week.

[cunninghamaudio]

Any updates on this issue. I'm having the same thing. Touching a fader on the S1 times out after 50 seconds. I'm running the latest firmware and version of Eucon. Also have a dock on the same setup that is working just fine.

[Neale Eckstein]

They are aware of it. Hopefully there be a firmware update soon.

[EddieJones]

Originally Posted by Dror520

Hey all,

I hope I'm not doing anything really dumb, but when I use the Rec (A) button on the S1 to switch between the different automation modes I only get read, touch, latch and off. I don't have write. I have to use the mouse to switch it to write.

This is intentional as its very dangerous cycling through modes and dropping into write automatically