Pro Tools not showing up in ‘External Devices’ on S3

[Micphilp]

Hi,

I’ve been having ongoing issues connecting pro tools to my S3. Sometimes it works perfectly and other times I cannot for the life of me get them to talk.
I’ve been through the set up tab on pro tools- it’s set to E3 engine, TCP/UDP 29292, defaulted the inputs and outputs in I/O.
On the S3, if I go into Options-Interaction- Ethernet Control the venue link is enabled and status says connected to S3L protools but it won’t show up in External Devices.

I had everything set up exactly the same way two days ago and it was working perfectly. Any suggestions (other than turning it off and on again) would be much appreciated!

[EddieJones]

Hi, this is a forum for the S3, not S3L so unfortunately I can't help you. try this forum http://duc.avid.com/forumdisplay.php?f=25

[Micphilp]

Thanks Eddie,

I’m absolutely sleep deprived haha

[Karel Noon]

How is it connected and what software do you have on the E3 and your Mac?

I had the same issue and it was just a bad cable.... the thunderbolt to Ethernet Adapter was broken.

[RSendra]

Originally Posted by Karel Noon

How is it connected and what software do you have on the E3 and your Mac?

I had the same issue and it was just a bad cable.... the thunderbolt to Ethernet Adapter was broken.

And what OS & PT version are y using. All time with same Cat5e+? Did you switch off Wifi? Did you check at PT/Hardware/Devices/Venue the correct interface and, then, check the ENGINE?