Pro Tools 8.0.1 - hangs at Structure or Hybrid after launching

[halipino]

Pro Tools 8.0.1, CRASHES AND PROBLEMS...?

Well maybe there is something else going on in my PC or Digi002 hardware (not likely as everything was working just fine.............) but I just downloaded Pro Tools 8.0.1 updater and after installing PT would not boot up!

After running the installer, the app was loading plug-ins and kept freezing up on the hybrid.dpm so what could I do? I uninstalled PTLE8.01 and came back around again after deleting drivers/plugs etc and defraged, ran registry cleaners (blah blah bah etc etc...) and went to re-install PT8 and try to do a rebuild but now PT hangs on Structure.dpm and won't start!

This is not good! not good at all!

Anyone with a solid clue, please I need some guidance to get back in the game here.

I am running XP PRO/SP3 with 4GB's Ram/ AMD Dual Core fyi.
thanks

[KoryF]

if you dont use structure at all, or if its not that important to you, what you can do is remove it from your plug-ins folder by following this path:

"C:\Program Files\Common Files\Digidesign\DAE\Plug-Ins"

it could be that the structure.dpm file is corrupt.

[TOM@METRO]

Are you sure you haven't let IE8 install? If so, that is likely your issue.

[halipino]

Hi Kory as described PT hangs on both hybrid.dpm & Structure.dpm.
Could both plugs corrupt so quickly?


**********************************

Hi Tom yes I have IE8 installed but everything was fine before I ran the new Pro Tools 8.0.1 updater.

Is this a known issue with only 8.0.1? Under pt8.0 everything ran perfectly as of yesterday

[spkguitar]

This is a known issue with the latest versions of those plugins. Is it possible that you were using older versions when you were using 8.0?

The recommendation from Digidesign is not to use Internet Explorer 8 on any Pro Tools systems at the present time. I would follow that advice until they get it sorted.

[Keybeeetsss]

Is Tamara Home? She was home before

[TOM@METRO]

Originally Posted by halipino

Hi Tom yes I have IE8 installed but everything was fine before I ran the new Pro Tools 8.0.1 updater.

Is this a known issue with only 8.0.1? Under pt8.0 everything ran perfectly as of yesterday

Please uninstall IE8. Go back to 7. There are interactions that can differ with every installation. If for some reason you feel you will need a browser on your DAW, go get Firefox or Chrome.

[albee1952]

Next time, save yourself a lot of aggravation by haing a backup plan. Mine is to clone the system drive to a spare drive before running any update. This way if the update goes sour(and I feel your pain) you can swap the drive and go back to work. Another otpion is to save a drive image that you can restore from. Axronis True Image is what I use but there are other options(even some free ones).

[TOM@METRO]

Originally Posted by albee1952

Next time, save yourself a lot of aggravation by haing a backup plan. Mine is to clone the system drive to a spare drive before running any update. This way if the update goes sour(and I feel your pain) you can swap the drive and go back to work. Another otpion is to save a drive image that you can restore from. Axronis True Image is what I use but there are other options(even some free ones).

This is great advice. Do it before any change is made to you system (or any other) drive. We image at the end of each working day.

[DigiTechSupt]

As indicated, the problem is with IE8 and reverting back to IE7 should fix it.

I've edited the thread title for clarity.