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  #1  
Old 12-30-2020, 12:40 AM
srdm77 srdm77 is offline
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Join Date: Dec 2020
Location: Germany
Posts: 28
Default HEAT is gone
HEAT is gone. Yesterday, I saved my session with HEAT enabled, today, I receive a message while opnening the session, that it will sound sound different without. There is no way to turn it back on, neither in options, nor in preferences. I have a pro tools ultimate subscription, so it should be available. https://shop.avid.com/ccrz__ProductD...AR-DG-HEAT-00#
__________________
Hardware:
Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz
BIOS-Version American Megatrends Inc. 4901, 07.05.2018
24 GB RAM
System-Volume: SSD
Audio-Volume: SSD

NVIDIA GeForce GTX 750 (Driver 27.21.14.6089)

Steinberg UR 22 mkII (USB via Yamaha Steinberg USB AUDIO)
Windows 10.0.19041 Build 19041
ProTool Ultimate 2020.12.0
Nuendo 11.0.0
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  #2  
Old 12-30-2020, 12:46 AM
Sardi Sardi is offline
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Join Date: Aug 2002
Location: Perth
Posts: 2,997
Default Re: HEAT is gone
What does it show on your iLok? Is the Heat license still active on there?


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  #3  
Old 12-30-2020, 01:33 AM
take77 take77 is offline
Member
  
Join Date: Feb 2015
Location: Tacoma, WA
Posts: 749
Default Re: HEAT is gone
Now that you mention it, HEAT disappeared on me too. I'm also on subscription.
You'll have to deactivate the expired HEAT license in iLok License Manager then activate the renewed license for the current month in the "available" section.
That worked for me.
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  #4  
Old 12-30-2020, 01:36 AM
srdm77 srdm77 is offline
Member
  
Join Date: Dec 2020
Location: Germany
Posts: 28
Default Re: HEAT is gone
Yes.
Attached Images
File Type: jpg iLokHEAT.jpg (62.4 KB, 0 views)
__________________
Hardware:
Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz
BIOS-Version American Megatrends Inc. 4901, 07.05.2018
24 GB RAM
System-Volume: SSD
Audio-Volume: SSD

NVIDIA GeForce GTX 750 (Driver 27.21.14.6089)

Steinberg UR 22 mkII (USB via Yamaha Steinberg USB AUDIO)
Windows 10.0.19041 Build 19041
ProTool Ultimate 2020.12.0
Nuendo 11.0.0
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  #5  
Old 12-30-2020, 02:04 AM
srdm77 srdm77 is offline
Member
  
Join Date: Dec 2020
Location: Germany
Posts: 28
Default Re: HEAT is gone
Ah! There it is! Thanks!
__________________
Hardware:
Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz
BIOS-Version American Megatrends Inc. 4901, 07.05.2018
24 GB RAM
System-Volume: SSD
Audio-Volume: SSD

NVIDIA GeForce GTX 750 (Driver 27.21.14.6089)

Steinberg UR 22 mkII (USB via Yamaha Steinberg USB AUDIO)
Windows 10.0.19041 Build 19041
ProTool Ultimate 2020.12.0
Nuendo 11.0.0
Reply With Quote
  #6  
Old 12-30-2020, 06:10 AM
take77 take77 is offline
Member
  
Join Date: Feb 2015
Location: Tacoma, WA
Posts: 749
Default Re: HEAT is gone
Cool. Thanks for bringing the issue to my attention as well.
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