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  #21  
Old 07-06-2013, 03:14 AM
ihoward ihoward is offline
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Join Date: Apr 2013
Location: Seoul, South Korea
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Default Re: Eucon 3 not happy with 10.3.6 and 11

Well... mine seemed to be working a couple of times and it has same problem again. Security update no help. I asked Avid again and the response as follows:

"Entered By : Brian Lorelle
Entered on : 7/5/2013 6:36 PM
Hi there,

If my suggestion worked and the issue returned, you may have a more persistent permissions issue on your computer.

I would suggest ensuring that your primary disk is in good repair by using disk utility, and perhaps running diskwarrior to ensure the disk is in good repair.

If not, a reinstall of OS X might be in order.

Please let me know if this changes things. Thank you."
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  #22  
Old 07-06-2013, 06:46 AM
Xill Xill is offline
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Join Date: May 2011
Location: Planet Earth, Milky Way Galaxy, Observable Universe
Posts: 296
Default Re: Eucon 3 not happy with 10.3.6 and 11

Typical Avid answer: delete everything and reinstall their os for their software to work.

As for permission, just make a new account and test it. If it was the hard drive other application would have problems.

They told me to do the same thing when the pro-tools demo wouldn't load plugins and I'm glad I didn't reinstall os X.
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  #23  
Old 07-06-2013, 10:58 AM
Chingy Chingy is offline
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Join Date: Jun 2007
Location: Los Angeles
Posts: 405
Default Re: Eucon 3 not happy with 10.3.6 and 11

I can't believe that is Avid's answer when so many of us are having problems with EuCon 3.0...hey Avid, maybe it is your software?!
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  #24  
Old 07-10-2013, 04:00 AM
Jaim Jaim is offline
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Join Date: Oct 2011
Location: Amsterdam
Posts: 15
Default Re: Eucon 3 not happy with 10.3.6 and 11

I have the same problems: PT 10.3.6 and PT 11.0.1 on lion 10.7.5
When working with PT 10 a connection is made, but the faders are blank. The only workaround is to reinstall Eucon 3. Here are some issues:
- Privileges fix didn't help.
- Sometimes the Eucon 3 DMG file doesn't mount, because it seems to be damaged.
- Sometimes the installer get's stuck, waiting for other installations to complete. There is a terminal script to deal with this somewhere on the web.

I really don't want to uninstall PT11 because I love it. But we need PT10 for our daily work. I am really considering uninstalling 11 and rolling back to Eucon 2.7.
Please fix this quick!
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  #25  
Old 07-10-2013, 06:01 PM
Artist PM's Avatar
Artist PM Artist PM is offline
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Location: California
Posts: 251
Default Re: Eucon 3 not happy with 10.3.6 and 11

We are doing a lot of investigation right now on connectivity issues.
I'll keep you guys posted as a release comes together.

JC
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  #26  
Old 07-11-2013, 08:15 AM
Jaim Jaim is offline
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Join Date: Oct 2011
Location: Amsterdam
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Default Re: Eucon 3 not happy with 10.3.6 and 11

Please hurry, my collegues are forcing me to uninstall pt11.
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  #27  
Old 07-11-2013, 10:24 PM
Farmer Dave Farmer Dave is offline
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Join Date: Jan 1999
Location: Marin County, CA USA
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Default Re: Eucon 3 not happy with 10.3.6 and 11

Quote:
Originally Posted by JC Haydon View Post
We are doing a lot of investigation right now on connectivity issues.
I'll keep you guys posted as a release comes together.

JC
Just chiming in one more user reporting the same connection issues:

10.8.4
PT 10.3.6.269
PT 11.0.1.544
EuControl 3.0.0
Artist Mix
2 x 2.4 GHz Quad-Core Intel Xeon
24GB RAM

I've had to revert back to EuControl 2.7.1 and working in PT10.3.6. PT11 forced me to go to EuControl 3, but even PT11 isn't connecting so I'll have to wait until an update.

Last edited by Farmer Dave; 07-11-2013 at 11:13 PM.
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  #28  
Old 07-12-2013, 12:59 AM
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Artist PM Artist PM is offline
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Default Re: Eucon 3 not happy with 10.3.6 and 11

Thanks.
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  #29  
Old 07-12-2013, 04:31 AM
Trazan Trazan is offline
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Posts: 101
Default Re: Eucon 3 not happy with 10.3.6 and 11

Mac Pro 8-core
OSX 10.7.5
PT 10.3.6
EuControl 3.0

Artist Control won't connect with PT at all. 2.7.1 does.
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  #30  
Old 07-12-2013, 10:38 AM
Xill Xill is offline
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Posts: 296
Default Re: Eucon 3 not happy with 10.3.6 and 11

I'm using Logic 9 here but everything connects fine on 10.8.3. Sometimes if I start my consoles while Eucon is booting the application crashes however.
From what I can see people having problems are using a later version of os X.
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