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#1
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No Eucon 3.3.1 in Avid Account
Hey Guys,
as the topic says, I can't find the Eucon update in my avid account. I can only see the 3.3 Software. So I'm wondering what is it I'm doing wrong? |
#3
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Re: No Eucon 3.3.1 in Avid Account
Southsidemusic,
If a person owns the S3L but no other Eucon device, he/she is unable to register a user account on the Euphonix website (neither the S3L nor the S3 are listed as products). I had to get the last update from Venue Support (before it was posted in the Avid account). |
#4
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Re: No Eucon 3.3.1 in Avid Account
Hey Guys,
S3 owners can only access EuControl installers/docs through account.avid.com. The Euphonix site is just for Artist control surface owners. Amplitude, Will try deleting your browser cache or using a different web browser? I just double checked my Avid account and the 3.3.1 installers are there. See attached. Thanks,
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Kyle Splittgerber Senior Principal Product Designer Avid Berkeley, CA |
#5
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Re: No Eucon 3.3.1 in Avid Account
Big Thank You Kyle.
I thought it was for all Eucon users as we always used that page bit new we know what is what
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#6
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Re: No Eucon 3.3.1 in Avid Account
No problem!
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Kyle Splittgerber Senior Principal Product Designer Avid Berkeley, CA |
#7
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Re: No Eucon 3.3.1 in Avid Account
Quote:
I missed earlier that you are an S3L owner. Currently, EuControl 3.3.1 is only made available in Pro Tools | S3 (Standalone) customer accounts. I'll PM you with more info. Thanks.
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Kyle Splittgerber Senior Principal Product Designer Avid Berkeley, CA |
#8
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Re: No Eucon 3.3.1 in Avid Account
Thanks a lot for all the help! :)
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