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#11
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Re: I ilock not working
If Pro Tools isn't seeing your license in iLok Cloud, you should Close Your Cloud Session in iLok License Manager. You can then then either Open Your Cloud Session (to refresh the license) or activate the license to your new iLok USB Key.
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#12
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Re: iLok not working
Breaking it down for newbies
Step 1-You need to do this(disable Power Management on all USB ports, called "USB Root Hub" in Device Manager) if you want to use an iLok(or anything USB with Pro Tools). This is a standard Windows system tweak for Pro Tools. You don't want Windows deciding to shut off the power to USB ports because that is what powers the iLok(and maybe your interface or a USB hard drive). Step2-(after doing step 1), connect your iLok and open the iLok Manager software and see if the iLok shows up on the left hand side(see screen shot for example). Step 3-as jeffro said, end your cloud iLok session, which will put your PT license back into the "Available" section of your iLok software(see screen shot; red arrow) and then allow you to move the license to your iLok(see Step 4). Step 4, if you see your PT license in the "Available" section, drag and drop it to your iLok on the left hand side.
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#13
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Re: iLok not working
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#14
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Re: I ilock not working
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#15
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Re: iLok not working
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#16
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Re: I ilock not working
I am on a mac not a windows
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#17
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Re: I ilock not working
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#18
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Re: iLok not working
Sorry, but I missed that detail
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#19
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Re: I ilock not working
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There is nothing here that should take more than 30 minutes or so to work through before giving up and contacting Pace support or testing with a clean macOS install. But you need to get your act together, and if you want help here you really need to work on describing stuff clearly. Last edited by Darryl Ramm; 10-17-2020 at 03:13 PM. |
#20
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Re: I ilock not working
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Last edited by jeffro; 10-20-2020 at 11:41 AM. Reason: Removed screenshot - best to not show account info & serial numbers on a public site. |
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