Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 03-27-2020, 05:05 AM
gutterfly gutterfly is offline
Member
 
Join Date: Feb 2008
Posts: 63
Default Support Case in Queue for 11 Days!? HELP!

Hi Guys

Hope someone can help. I opened a support ticket on the 16th March and Support Centre is still just saying "Case In Queue". It's quite urgent and I can't believe it should take this long to answer?

Thanks in advance for any info you can share

Tommy
Reply With Quote
  #2  
Old 03-27-2020, 05:08 AM
JFreak's Avatar
JFreak JFreak is offline
Moderator
 
Join Date: Jan 2003
Location: Tampere, Finland
Posts: 24,901
Default Re: Support Case in Queue for 11 Days!? HELP!

Escalating...
__________________
Janne
What we do in life, echoes in eternity.
Reply With Quote
  #3  
Old 03-29-2020, 10:31 AM
gutterfly gutterfly is offline
Member
 
Join Date: Feb 2008
Posts: 63
Default Re: Support Case in Queue for 11 Days!? HELP!

still nothing
Reply With Quote
  #4  
Old 03-29-2020, 10:32 AM
gutterfly gutterfly is offline
Member
 
Join Date: Feb 2008
Posts: 63
Default Re: Support Case in Queue for 11 Days!? HELP!

case no is 03904276 FWIW
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
The case I reported is still in "Case in Queue" sub stage. shionkaneko Licensing & Accounts 2 02-12-2020 08:02 AM
Case on ASC has never been opened and still in queue rampartthemovie Licensing & Accounts 7 01-10-2020 11:50 AM
Activation code not accepted. ‘Case in queue’ for a week. [SOLVED] Pherson Licensing & Accounts 6 09-16-2019 02:21 PM


All times are GMT -7. The time now is 06:12 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com