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Old 08-05-2020, 11:46 AM
EyeSocket EyeSocket is offline
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Join Date: Jul 2020
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Default Virtual Instruments Downloading Error

Hello

I recently bought a perpetual protools v 12.8 license. Pro tools installs fine, but I've been struggling with the plugins.

I keep getting error message: "13:11 Source file not found."

I sent AVID a help request and they suggested that the installation file hadn't downloaded properly. They said I should disable my anti-virus software and download again. I've tried this several times now with no luck. Still the same error message.

I'm running Windows 10 64 Bit.
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Old 08-05-2020, 02:31 PM
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JFreak JFreak is online now
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Default Re: Virtual Instruments Downloading Error

Hi, welcome to the community.

Please take a look at the Help Us Help You page linked to the forum header.
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