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Old 03-23-2019, 08:30 AM
lgreen100 lgreen100 is offline
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Default Renewing Pro Tools License

My Avid account says my Pro Tools license expires on March 30, 2019 and my iLok says it expires on March 31, 2019 at 5:00 PM. Which is correct? My Avid email login is -----. Thanks in advance!

Last edited by jeffro; 03-25-2019 at 09:54 PM. Reason: Removed email address.
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Old 03-25-2019, 09:55 PM
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jeffro jeffro is offline
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Default Re: Renewing Pro Tools License

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Originally Posted by lgreen100 View Post
My Avid account says my Pro Tools license expires on March 30, 2019 and my iLok says it expires on March 31, 2019 at 5:00 PM. Which is correct? My Avid email login is -----. Thanks in advance!
Will start a support case to get more info. (Removed your email address since it's best not to post that in a public forum.)
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Old 03-26-2019, 04:47 AM
senghor senghor is offline
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Default Re: Renewing Pro Tools License

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Originally Posted by lgreen100 View Post
My Avid account says my Pro Tools license expires on March 30, 2019 and my iLok says it expires on March 31, 2019 at 5:00 PM. Which is correct? My Avid email login is -----. Thanks in advance!
Me too!

Is it still valid that you have 2 weeks (15.4.2019) extra time to renew?
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Old 03-26-2019, 06:18 AM
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Southsidemusic Southsidemusic is online now
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Default Re: Renewing Pro Tools License

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Originally Posted by senghor View Post
Me too!

Is it still valid that you have 2 weeks (15.4.2019) extra time to renew?
You have a 30 day grace period from the expiration date.
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Old 03-26-2019, 07:24 AM
lgreen100 lgreen100 is offline
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Default Re: Renewing Pro Tools License

Thank you Jeffro!!
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