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Avid Pro Audio CommunityHow to Join & Post Community Terms of Use Help Us Help YouKnowledge Base Search Community Search Learn & Support |
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#1
12-19-2015, 07:22 PM
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Broken iLok
Can someone please help me? One of the pins from my (ilok 1) is broken. So it's no longer working. I've been using Potools 10. Please let me know what I should do to get back on track. Thanks in advance!
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#2
12-20-2015, 05:33 AM
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Re: Broken iLok
Contact Pace and go through the RMA process: https://www.ilok.com/#!support/help/...9574/102029700
Joel
__________________
Jam Space: HP Elite 6300 / Core i5 3770 / 24GB RAM / Win 11 Pro Pro Tools HD / Focusrite 18i20 + M-Audio ProFire 2626 Home: Asus B450 Pro4 / Ryzen 5 2600 / 32GB RAM / Win 11 Pro Pro Tools HD / Focusrite 18i20 + M-Audio ProFire 2626 Rig: Eleven Rack / ART SLA1 / Two 2x10 Passive Monitors / FCB1010 w/ EurekaPROM
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#3
12-20-2015, 10:17 AM
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Re: Broken iLok
You mean the RMA process?
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#4
12-20-2015, 10:20 AM
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Re: Broken iLok
Yes start an RMA process at www.ilok.com and if you have ZDT and TLC this is very easy and fast. However if you don't then this will be a process that involve sending them your ilok key and paying for replacements and a new ilok key.
__________________
Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME
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#5
12-20-2015, 10:27 AM
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Re: Broken iLok
Quote:
Joel
__________________
Jam Space: HP Elite 6300 / Core i5 3770 / 24GB RAM / Win 11 Pro Pro Tools HD / Focusrite 18i20 + M-Audio ProFire 2626 Home: Asus B450 Pro4 / Ryzen 5 2600 / 32GB RAM / Win 11 Pro Pro Tools HD / Focusrite 18i20 + M-Audio ProFire 2626 Rig: Eleven Rack / ART SLA1 / Two 2x10 Passive Monitors / FCB1010 w/ EurekaPROM
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