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#1
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Disappearing audio while editing
I recently upgraded to Protools 12 and am finding that when I work in older sessions from an external hard drive the audio will disappear when I move a clip from one area of the edit field to another. I have attached a video clip to illustrate. I don't seem to have this issue while working in new sessions. Is it just an issue data transfer speed from my G Drive? It's maddening.
https://youtu.be/8davBuhG5nQ |
#2
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Re: Disappearing audio while editing
I should add that the audio doesn't disappear from the session. I just undo the move and do it again and it works.
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#3
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Re: Disappearing audio while editing
I would copy sessions from the G drive to your usual recording drive and see if that helps. If it does, I would immediately copy everything from the G drive to another drive(s)in case this is a sign that the G drive is failing Remember, if something doesn't exist in 3 places, its not backed up
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#4
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Re: Disappearing audio while editing
I had been working off of that drive with my old Mac without any trouble. It's only started when i switched to the newer Macbook. I'll hope to upgrade to an SSD drive soon. Hopefully that will solve the issue. And the drive is backed up in triplicate. I've learned that lesson long ago.
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#5
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Re: Disappearing audio while editing
You get a gold star
__________________
HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#6
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Re: Disappearing audio while editing
If anyone has any other suggestions please let me know. I'm now working off a brand new SSD drive and still having the same issue.
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#7
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Re: Disappearing audio while editing
Well, AVID to the rescue! This fixed this fixed the problem and would probably fix a lot of weird issues.
Thank you for contacting Avid support. Regarding the issue, you could start by Deleting Pro Tools preference. Deleting Pro Tools Preference, Workspace, and WaveCache files These are important steps in order to resolve various issues, such as assertion errors, graphic or display problems, and other intermittent issues not specifically hardware or compatibility related. Be sure to quit Pro Tools before deleting these files, and restart your computer afterwards. The files will be recreated next time Pro Tools is launched. Pro Tools Preferences This procedure will reset Pro Tools preferences to a default state. Try this to correct odd or erratic behavior in the application: Go to folder ~/Library/Preferences/Avid/Pro Tools From the Finder, click on the Go menu in the menu bar. Select Go to Folder. Type in the following: ~/Library/Preferences/Avid/Pro Tools and click Go. Delete all files in this folder, including: AvidListFile.txt DSIPrefs InstalledAAXPlugins Last Used.pio Pro Tools Prefs updater.properties Pro Tools Workspace database files Try deleting these if you experience file-based issues, such as problems searching for audio files in the Workspace. Go to folder /Users/Shared/Pro Tools From the Finder, click on the Go menu in the menu bar. Select Go to Folder. Type in the following: /Users/Shared/Pro Tools and click Go. Delete the Pro Tools folder, which contains the following two files: Workspace.wksp WaveCache.wfm Note: Deleting the workspace file will also delete any user-created catalogs. Once done, launch Pro Tools. Go to Setup>Playback Engine and set up a Disk Cache. Set at least 20% of the amount of RAM you have on your computer. Click OK. Go to the session folder and delete the DiskCache file there. This will make Pro Tools recalculate the wave cache information of the audio in the session. This file would be regenerated upon opening the session. If the issue still occurring, try creating a session and import the session data of it to the new one and test. |
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