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Access Violation 0x00000000 when loading Pro Tools 10.3.9 HD | Native
I have PT 11, which works perfectly fine, and PT 10 that I use for older client sessions while I transition everything into 11. After installing the latest 11 update, 10 freezes with error during plugin scan.
See attached screen shot for exact error message. It occurs whenever I attempt to load version 10.3.9 of PT. After clicking "OK" on the error pop-up, Pro Tools hangs indefinitely and must be closed manually using Ctr-Alt-Del and ending the process. Here is what I've tried already: -removed ALL AAX 32 and 64 bit plugins from the PT 10 directory, and left only the RTAS plugs. Still no load. -made sure all plugins are up-to-date -gave admin access to PT 10 during setup and launch -did clean uninstall of PT10 before installing upgrade -performed all Win 7 optimizations -disconnected all USB peripherals -disconnected Ethernet cable -tried running PT10 in compatibility mode Win XP SP3 -ran some kind of command prompt "fix" I found on a forum thread related to this issue, where all entities are given "OptIn" to some parameter. Wish I could remember exactly what or where I found it, but whatever it was it said "operation successful"; however this didn't fix the issue I'm having at all. On the screen shot, you will see the error pop-up during the Absynth scan; however, if I remove Absynth from plugin directory, the error simply appears on the next plugin. Even the Avid AiR plugins cause this error to happen. I went through just about every plugin I have, one by one, and PT still hangs during the scan on all but Xpand. I can only get Pro Tools 10 to load when removing ALL other plugins from the RTAS and AAX directories. -All my plugs are up to date. -I have PT HD|Native v11.1.3 and v10.3.9 -My OS is Win 7 Ultimate 64-bit SP-1 I/O Hardware: Avid 8x8x8 Lynx Aurora 8 via AES Burl B2 via AES encl SANDRA report: SiSoftware Sandra ID Host Name : PowerhouseIII-A Workgroup : WORKGROUP Computer Model : OEM P5E3 Deluxe Serial Number : System Ser********** Chassis : Desktop Mainboard : ASUS P5E3 Deluxe Serial Number : MS1C7AB******** BIOS : AMI (OEM) 1409 02/02/2009 Total Memory : 8GB DIMM DDR3 Processors Processor : Intel(R) Core(TM)2 Quad CPU Q9650 @ 3.00GHz (4C 3GHz, 2x 6MB L2) Socket/Slot : FC LGA (Socket T) Chipset Memory Controller : ASUS X38 Processor to I/O Controller 4x 333MHz (1.33GHz), 2x 4GB DIMM DDR3 1.33GHz 128-bit Memory Module(s) Memory Module : Corsair CM3X2G1333C9D 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-24 5-34-10-5) Memory Module : Corsair CM3X2G1333C9D 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-24 5-34-10-5) Memory Module : Corsair CM3X2G1333C9D 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-24 5-34-10-5) Memory Module : Corsair CM3X2G1333C9D 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-24 5-34-10-5) Video System Monitor/Panel : ACR S200HQL (1600x1200, 19.4") Monitor/Panel : XXX L24 (1920x1200, 30.6") Video Adapter : ATI Radeon HD 3800 Series (320SP SM4.1 670MHz, 1GB DDR2 800MHz 256-bit, PCIe 2.00 x16) Graphics Processor Storage Devices WDC WD1500HLFS-01G6U0 (150GB, SATA300, 3.5", 10000rpm, 16MB Cache) : 140GB (G:) WDC WD3000HLFS-01G6U1 (300GB, SATA300, 3.5", 10000rpm, 16MB Cache) : 279GB (I:) WDC WD3000GLFS-01F8U0 (300GB, SATA300, 3.5", 10000rpm, 16MB Cache) : 279GB (C:) ASAP (515.8MB, USB2) : 492MB (F:) TSSTcorp CDDVDW SH-S202N (ATA66, DVD+-RW, CD-RW, 2MB Cache) : N/A (D:) SAMSUNG CD-ROM SC-148C (ATAPI, CD-R, 128kB Cache) : N/A (E:) Logical Storage Devices Slave 1 (G:) : 140GB (NTFS) @ WDC WD1500HLFS-01G6U0 (150GB, SATA300, 3.5", 10000rpm, 16MB Cache) Alt Master (I:) : 279GB (NTFS) @ WDC WD3000HLFS-01G6U1 (300GB, SATA300, 3.5", 10000rpm, 16MB Cache) Master (C:) : 279GB (NTFS) @ WDC WD3000GLFS-01F8U0 (300GB, SATA300, 3.5", 10000rpm, 16MB Cache) Removable Drive (F:) : 121MB (FAT) @ ASAP (515.8MB, USB2) Optical Drive (D:) : N/A @ TSSTcorp CDDVDW SH-S202N (ATA66, DVD+-RW, CD-RW, 2MB Cache) Optical Drive (E:) : N/A @ SAMSUNG CD-ROM SC-148C (ATAPI, CD-R, 128kB Cache) Peripherals LPC Hub Controller 1 : ASUS (ICH9) LPC Interface Controller LPC Legacy Controller 1 : Winbond W83627DHG Audio Device : ASUS (ICH9) HD Audio Controller Audio Device : Gammagraphx, Inc. (or missing ID) Radeon HD 3870 Audio device Serial Port(s) : 1 Disk Controller : ASUS (ICH9) 4 port Serial ATA Storage Controller 1 Disk Controller : ASUS (ICH9) 2 port Serial ATA Storage Controller 2 Disk Controller : ASUS JMB36X PCIE-to-SATAII/IDE RAID Controller USB Controller 1 : ASUS (ICH9) USB Universal Host Controller USB Controller 2 : ASUS (ICH9) USB Universal Host Controller USB Controller 3 : ASUS (ICH9) USB Universal Host Controller USB Controller 4 : ASUS (ICH9) USB2 Enhanced Host Controller USB Controller 5 : ASUS (ICH9) USB Universal Host Controller USB Controller 6 : ASUS (ICH9) USB Universal Host Controller USB Controller 7 : ASUS (ICH9) USB Universal Host Controller USB Controller 8 : ASUS (ICH9) USB2 Enhanced Host Controller FireWire/1394 Controller 1 : ASUS IEEE 1394a Firewire Controller SMBus/i2c Controller 1 : Intel ICH SMBus Printers and Faxes Printer : Amyuni Document Converter 400 (2400x2400, Colour) Printer : Microsoft XPS Document Writer (600x600, Colour) Printer : HP LJ300-400 color MFP M375-M475 PCL 6 (600x600, Colour) Printer : HP Photosmart D110 series (1200x1200, Colour) Printer : HP Photosmart C5200 series (1200x1200, USB, Colour) Printer : HP Photosmart 7960 series (600x600, USB, Colour) Printer : HP Photosmart 7960 series (1200x1200, Colour) Fax : Microsoft Shared Fax Driver (200x200) Peripherals Media Player : ASAP (120.82MB) Network Services Network Adapter : Realtek PCI GBE Family Controller (Ethernet, 100Mbps) Network Adapter : Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller (Ethernet) Operating System Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1) Platform Compliance : x64 Windows Experience Index Current System : 5.9 |
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