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  #1  
Old 09-16-2017, 09:02 AM
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PhilSchroeder PhilSchroeder is offline
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Location: Boston, MA
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Default Prefs were gone!
Never seen this before...started up the rig this morning, launched PT (12.8.1) and none of the recent files showed up in the launch window. Then none of my EUCON stuff worked. Finally realized all my prefs had vanished between shut down the night before and this morning. WTF?! Anyone ever seen this before?

PT 12.8.1
OS 10.12.6
Mac Pro (2012) 6-core
32G RAM

very stable overall
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  #2  
Old 09-16-2017, 02:21 PM
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Bob L Bob L is offline
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Default Re: Prefs were gone!
Have you changed the battery lately? The quarter (25 cent piece)-sized one?
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  #3  
Old 09-17-2017, 05:59 AM
P_J P_J is offline
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Default Re: Prefs were gone!
This has happened me twice (during year or two). Never figured out what was causing this. No battery changes etc and also I have a very stable system.


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  #4  
Old 09-17-2017, 07:28 AM
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EGS EGS is offline
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Default Re: Prefs were gone!
Quote:
Originally Posted by P_J View Post
... No battery changes etc ...
Well, I think BobL above was suggesting perhaps it SHOULD be replaced.
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Last edited by EGS; 09-17-2017 at 07:56 AM.
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  #5  
Old 09-17-2017, 09:20 AM
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Bob L Bob L is offline
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Default Re: Prefs were gone!
Quote:
Originally Posted by EGS View Post
Well, I think BobL above was suggesting perhaps it SHOULD be replaced.
Yup, that's what he was suggesting!
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  #6  
Old 09-17-2017, 02:24 PM
TrentWilliams TrentWilliams is offline
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Default Re: Prefs were gone!
Over the weekend i've done a complete fresh install of my whole workstation.

Erased the drive and reinstall everything!

A few restarts after i'd finally got it all back together, I hand selected all my prefs (based on screen caps I took before the erase). Then restarted.

It worked fine. Then on the next restart all the prefs were gone for Eucon AND PT.

I wasn't sure what to put it down to, but in the moment I just brushed it off re-entered them all.

Since then it's been totally fine. Just a glitch in the matrix maybe..?
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  #7  
Old 09-18-2017, 04:14 AM
musicman691 musicman691 is offline
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Default Re: Prefs were gone!
Quote:
Originally Posted by Trent W. View Post
Over the weekend i've done a complete fresh install of my whole workstation.

Erased the drive and reinstall everything!

A few restarts after i'd finally got it all back together, I hand selected all my prefs (based on screen caps I took before the erase). Then restarted.

It worked fine. Then on the next restart all the prefs were gone for Eucon AND PT.

I wasn't sure what to put it down to, but in the moment I just brushed it off re-entered them all.

Since then it's been totally fine. Just a glitch in the matrix maybe..?
Or the battery inside needs to be changed. I'm dreading that day as I too have an iMac (the last model that had an internal dvd drive) and it doesn't llok like these beasties are that easy to take apart.

This actually brings up an interesting point - with the computer powered off but the AC power to the computer is still on is the battery in play or not?
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  #8  
Old 09-20-2017, 05:36 AM
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PhilSchroeder PhilSchroeder is offline
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Default Re: Prefs were gone!
Battery...nope, hadn't even thought of that but it makes sense. Thanks for the help!
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  #9  
Old 09-20-2017, 05:42 AM
P_J P_J is offline
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Default Re: Prefs were gone!
Quote:
Originally Posted by PhilSchroeder View Post
Battery...nope, hadn't even thought of that but it makes sense. Thanks for the help!
For me this happened last time about six months ago and I'm still using the same battery. So I'm not sure could the battery be reason in my case.
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  #10  
Old 09-20-2017, 06:48 AM
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LightWing LightWing is offline
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Default Re: Prefs were gone!
Quote:
Originally Posted by Bob L View Post
Have you changed the battery lately? The quarter (25 cent piece)-sized one?
Isn't the function of the battery on a system for keeping the BIOS settings "alive"?
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