Can't get sound to USB headsets

[olmanvalverde]

I just installed Pro Tools First. I cant get sound to headsets, Logitech USB Headset H540. Headsets do not show up as an output option on the mixer, or on the Playback Engine output device. The Playback Engine is Windows Audio Device.

Really appreciate any feedback.


SANDRA REPORT:

SiSoftware Sandra

ID
Host Name : MININT-STD9OJV
Workgroup : RLKG

Computer
Model : Dell OptiPlex 990
Serial Number : FRL****
Chassis : Dell Space-saving
Mainboard : Dell 0D6H9T
Serial Number : /FRLKZQ1/CN7************
BIOS : Dell A18 09/24/2013
Intel vPro : 7.1.70.1198
Total Memory : 12GB DIMM DDR3

Processors
Processor : Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz (4C 3.3GHz, 3.3GHz IMC, 4x 256kB L2, 6MB L3)
Socket/Slot : FC LGA1155

Chipset
Memory Controller : Dell Core2 (Sandy Bridge) DRAM Controller 100MHz, 2x 6GB DIMM DDR3 1.33GHz 128-bit

Memory Module(s)
Memory Module : Crucial/Micron CT51264BA160BC16F 4GB DIMM DDR3 2Rx8 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : Samsung M378B5773DH0-CH9 2GB DIMM DDR3 1Rx8 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Crucial/Micron CT51264BA160BC16F 4GB DIMM DDR3 2Rx8 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : Samsung M378B5773DH0-CH9 2GB DIMM DDR3 1Rx8 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)

Video System
Monitor/Panel : HPN HP 27q
(2560x1440, 27.2")
Monitor/Panel : Hewlett Packard HP 27xi
(1920x1080, 27.2")
Video Adapter : NVIDIA GeForce 8400GS (16S SM4.1, 1GB DDR3 128-bit, PCIe 2.0 x16)
Video Adapter : NVIDIA GeForce 8400GS (16S SM4.1, 1GB DDR3 128-bit, PCIe 2.0 x16)

Graphics Processor
D3D 11 : NVIDIA GeForce 8400GS (16S SM10.1, 1GB DDR3 128-bit)
D3D 11 : Microsoft Basic Render Driver (6GB)

Storage Devices
Disk : WDC WD1001FALS-40U9B0 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
Optical : TSSTcorp DVD+/-RW TS-L633J (SATA150, DVD+-RW, CD-RW)

Logical Storage Devices
OJV home (C:) : 924GB (NTFS, 4kB) @ WDC WD1001FALS-40U9B0 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
Hard Disk : 519MB (NTFS, 4kB) @ WDC WD1001FALS-40U9B0 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
Recovery (D:) : 7GB (NTFS, 4kB) @ WDC WD1001FALS-40U9B0 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
Optical Drive (E:) : N/A @ TSSTcorp DVD+/-RW TS-L633J (SATA150, DVD+-RW, CD-RW)

Peripherals
LPC Hub Controller #1 : Dell Q67 LPC Controller
Audio Device : Dell Cougar Point High Definition Audio Controller
Audio Codec : Realtek Semi High Definition Audio
Audio Device : EVGA High Definition Audio Controller
Audio Codec : nVidia 000B
Audio Codec : nVidia 000B
Audio Codec : nVidia 000B
Serial Port(s) : 3
Disk Controller : Dell ICH8R SATA RAID Controller
USB Controller #1 : Dell Cougar Point USB Enhanced Host Controller #2
USB Controller #2 : Dell Cougar Point USB Enhanced Host Controller #1
SMBus/i2c Controller #1 : Intel ICH SMBus

Printers and Faxes
Printer : Microsoft Software Printer Driver (300x300, Colour)
Printer : pdfFactory 7 (1440x1440, Colour)
Printer : Send to Microsoft OneNote 16 Driver (1200x1200, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Printer : FinePrint 10 (1440x1440, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Brother MFC-7340 Printer (1200x1200, USB)

Scanners & Cameras
Scanner : Brother MFC-7340 (Scanner, 600x2400, USB)

Biometrics
Voice : Analog NUI Voice Virtual Sensor (Voice)

Network Services
Network Adapter : Intel(R) 82579LM Gigabit Network Connection (Ethernet, 1Gbps)

Operating System
Windows System : Microsoft Windows 10 Professional 10.0.18362
Platform Compliance : x64

Performance Enhancing Tips
Warning 2513 : TPM not detected. Some security features are unavailable.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

[Wizzoboy]

Do you see your headset here? If so, is it selected as the default device?