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Old 05-27-2018, 09:50 PM
bigelownumber21 bigelownumber21 is offline
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Default Protools 10 causing reboot every time I open

I hadn't used Protools 10 on my W7 Pc for two months. Never had a problem since first installing. When I opened the software yesterday it started initialisation and then I got a message saying I needed to update the Pace Licence Manager Tool. I clicked download and then let it run and rebooted when requested. I had no option as initialisation would not proceed unless I did.

Now every time I open Protools it loads Plug ins and then screen goes black and Windows reboots.

I have searched everywhere and cannot find anyone else with this issue.

I also did a clean uninstall and re-install of Protools 10 but the problem is still there.

It looks to me like the new Licence Manager install has caused a fatal error.

Any help appreciated. Right now I cannot use PT 10 at all.
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Old 05-28-2018, 02:51 PM
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albee1952 albee1952 is offline
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Default Re: Protools 10 causing reboot every time I open

Uninstall iLok Manager and then find the installer>Right-click on it and choose Run as Administrator(you should also do this when installing Pro Tools). while on this subject, right-click the Pro Tools icon and select Properties. Click the Compatibility tab and check the box for "Always Run as Admin"
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