No xPand!2 plug with PT 2018.1

[RichrdC]

Well that's interesting. I fired up my new 2018.1 rig, got my 3rd party plug-ins working (so far). For fun I open a session, and surprise. The XPand!2 plug is greyed out and unavailable.. I'm on a Windows 10 platform. Am I missing something? I don't see a link in my Avid Master account to download it. Am I the only one dealing this this? Thanks richrdc

[john1192]

Originally Posted by RichrdC

Well that's interesting. I fired up my new 2018.1 rig, got my 3rd party plug-ins working (so far). For fun I open a session, and surprise. The XPand!2 plug is greyed out and unavailable.. I'm on a Windows 10 platform. Am I missing something? I don't see a link in my Avid Master account to download it. Am I the only one dealing this this? Thanks richrdc

you should see it .. i do ??

[RichrdC]

Now I'm perplexed. So it may just be I've got some kinda issue going and the rest of the universe is in order. Hm..

[WKG]

I ran the update and it killed Xpand!2 here with constant AAE 30001 errors and system crash.

Had to uninstall it and then I was unable to revert back to the last version.

[RichrdC]

I called AVID and there is a separate download for xPand!2. I have a Master Avid account, and in My Products & Subscriptions, it shows a purple bar with my purchase of the Annual Update Plan and Reinstatement. I assume we all have links of this sort. I clicked on that, and on the bottom left is a further link, Product Details and Download Links with the word Show to click on. Scrolling down, you'll see Pro Tools Plug-Ins and over to the right, you'll see the download..

[john1192]

Originally Posted by RichrdC

I called AVID and there is a separate download for xPand!2. I have a Master Avid account, and in My Products & Subscriptions, it shows a purple bar with my purchase of the Annual Update Plan and Reinstatement. I assume we all have links of this sort. I clicked on that, and on the bottom left is a further link, Product Details and Download Links with the word Show to click on. Scrolling down, you'll see Pro Tools Plug-Ins and over to the right, you'll see the download..

thats the picture i sent you from My Account .. thought you knew this about your master account .. sorry i was not more clear ..

[RichrdC]

Hi John,
Now that I look again at your post, I see that.. You had the answer. I was just too dense to put one and one together! Take care

[john1192]

Originally Posted by RichrdC

Hi John,
Now that I look again at your post, I see that.. You had the answer. I was just too dense to put one and one together! Take care

no worries, the altitude up there in 1000 oaks can get to your brain !!!