Unable to Access Avid Account

[bquintal]

Hello,

I have Pro Tools that needs servicing but I am unable to access my Avid account due to it being an old email address. I am happy to purchase a service code or upgrade my Pro Tools to the newest version but I can't get a service code with access to my account.

Is there anyone that can assist me in recovering my account? I have seen this done in the past via this community. It would be much appreciated- Thank you so much!

-Blake

[jeffro]

Welcome to the community. I'll start a support case using the email address for your User Name up here to get more info.