PT 8 LE Crash Every Time I Drag File From Workspace About 2 Give UP!!!!!

[dj wizz]

iMac 2.3GHz Intel Core 2 Duo
Mac OS X 10.5.6
4GB 800Mhz DDR2 SDRAM
250GB Internal Mac HD
750GB Iomega External HD
PT8 LE, MBOX2 Mini.

This is really annoying now and i cant figure out why PT 8 LE crashes every time i drag and drop anything into the edit window from workspace.

I have used the pro tools pref and database helper to delete all prefs, database, and volumes folders... heck i deleted the lot. I also went to disk utilities and verified and repaired disk permissions for both my volumes.... So why does this still happen!!?!?!?!?!?!?!?!

Does this not happen for anyone else at all after doing all this

Im almost at the end of this BS its ridiculous!@£$%$£@!!!

[dj wizz]

for gods sake, i must be the only person hu this problem persists with!

this is a serious flaw in the digidesign working... i was singing PT's praises to no end until this started happeneing and now it seems ive uncovered a wealth of problems with this system... the advantages workspace gives u was one of the main reasons i switched to PT8 from cubase... now im starting to think it wasnt such a good idea.

PLEASE HELP!!!!

[jmitchell1532]

Post a Sandra report so we can get more info on your system.

[DigiTechSupt]

When it crashes - what happens? Do you get an error message? Does it happen when dragging in files from a particular drive (in other words, have you tested bringing in files from both drives, to see if one crashes and the other doesn't)?

Have you verified that ALL installed plug-ins are compatible?

Pro Tools Plug-In Compatibility Grid

Do you have any other devices attached to the computer? Which ports do you have your drives and MB2M connected to? What types of files are you trying to import?

The more info you can provide, the easier it is to troubleshoot. And, fwiw, I cannot reproduce the problem you're describing on the iMac on my desk.

Also, have you updated to cs2 yet?

[DigiTechSupt]

Originally Posted by jmitchell1532

Post a Sandra report so we can get more info on your system.

Sandra is only for PC's - this person is on a Mac.

[jmitchell1532]

Sometimes I forget which board I'm on. Haha. Thanks.

[sharpo07]

I used to have that problem in PT 7.4 for PC and I tried everything. I just left the workspace alone and tried alternative methods for doing what workspace did. Haven't tried it in PT8 again cause of what happened in PT7....so no you are not the only one...

[davidman]

Hi mate, this may or may not help your cause, but as the above poster stated, I have also had this very same problem, albeit on a PC running XP and PTLE 7.3 (possibly 7.4). When relinking files, dragging and dropping from the workspace, importing files - all caused my computer to crash.

I got to the bottom of it eventually, and it was my graphics card that was causing the problem. I installed an updated driver and all was sorted. Never happened again since.

I know you are using a Mac, but there is a slight possibility that it could be the same cuase.

Hope you get it sorted anyway.

[Sunzate]

I have the same problem (10.5.6, PT LE 8cs2). I have removed all unqualified plugins, trashed prefs, reinstalled, and followed all troubleshooting instructions. My protools doesn't "crash" per se, but the file importing process causes a spinning beach ball, and the file arrives 2-3 minutes later.

The only thing I haven't done is reinstall the OS.

When you do that, does it preserve all of your applications and user settings etc? i.e. is it a big pain in the ass?

A

[Sunzate]

Digi,

I have reason to suspect that Structure Free is causing these delays/wheel of death/crashes.

A