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DAE errors, distortion, Oh MY
I am getting 9031 and 9013 error codes, no matter what I'm doing, it doesn't seem to help. I have tried to use only one of the 2 processors at 85%, then 90%, I updated to the new 8.04cs update, and now when I record enable, without even being close to clipping, I get a crazy distorted signal, it's intermittent, but usually stops for a few seconds, then I get distortion for another 5 minutes, or until I am about to bodyslam my computer, so I give up. Here's what I got in my computer
SiSoftware Sandra Computer Model : Dell Studio 1737 Workgroup : WORKGROUP Host Name : Randy-Dell User : Randy Processor Model : Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz Speed : 2GHz Cores per Processor : 2 Unit(s) Threads per Core : 1 Unit(s) Type : Mobile, Dual-Core Integrated Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size L2 On-board Cache : 2MB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing Computer Platform Compliance : Intel Centrino Mobile Technology Mainboard : Dell 0P792H BIOS : Dell A04 11/26/2008 Bus(es) : X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus Multi-Processor (MP) Support : No Multi-Processor Advanced PIC (APIC) : Yes Total Memory : 3GB DDR3 SO-DIMM Chipset Model : Dell GM45 Mobile Controller Hub Front Side Bus Speed : 4x 200MHz (800MHz) Total Memory : 4GB DDR3 SO-DIMM Shared Memory : 32MB Channels : 2 Memory Bus Speed : 2x 400MHz (800MHz) Memory Module(s) Memory Module : Nanya NT2GT64U8HD0BN-AD 2GB DDR2 SO-DIMM PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3) Memory Module : Nanya NT2GT64U8HC0BN-AD 2GB DDR2 SO-DIMM PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3) Video System Video Adapter : Mobile Intel(R) 4 Series Express Chipset Family (10 SM4.0 533MHz, 32MB DDR3, Integrated Graphics) Graphics Processor Storage Devices Seagate ST9320423AS (320GB, SATA300, 2.5", 7200rpm, NCQ, 16MB Cache) : 298GB (C:) Seagate FreeAgent 1.5TB (USB) : 1TB (F:) MotorolaA855 (USB) : N/A (E:) HL-DT-ST DVD+/-RW GA10N (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (D:) Logical Storage Devices Hard Disk (C:) : 298GB (NTFS) @ Seagate ST9320423AS (320GB, SATA300, 2.5", 7200rpm, NCQ, 16MB Cache) Optical Drive (D:) : N/A @ HL-DT-ST DVD+/-RW GA10N (SATA150, DVD+-RW, CD-RW, 2MB Cache) FreeAgent Drive (F:) : 1TB (NTFS) @ Seagate FreeAgent 1.5TB (USB) Removable Drive (E:) : N/A @ MotorolaA855 (USB) Peripherals LPC Hub Controller 1 : Dell (ICH9M) LPC Interface Controller LPC Legacy Controller 1 : Winbond W83687THF Audio Device : Dell (ICH9) HD Audio Controller Audio Codec : Integrated Device Tech 7675h Audio Codec : Intel 82GL40 [Cantiga] High Definition Audio HDMI Service Disk Controller : Dell (ICH9) Mobile SATA AHCI Controller Disk Controller : Dell SD Bus Host Adapter USB Controller 1 : Dell (ICH9) USB Universal Host Controller USB Controller 2 : Dell (ICH9) USB Universal Host Controller USB Controller 3 : Dell (ICH9) USB Universal Host Controller USB Controller 4 : Dell (ICH9) USB2 Enhanced Host Controller USB Controller 5 : Dell (ICH9) USB Universal Host Controller USB Controller 6 : Dell (ICH9) USB Universal Host Controller USB Controller 7 : Dell (ICH9) USB Universal Host Controller USB Controller 8 : Dell (ICH9) USB2 Enhanced Host Controller FireWire/1394 Controller 1 : Dell R5C832 IEEE-1394 Controller SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus Printers and Faxes Printer : Microsoft XPS Document Writer (600x600, Colour) Printer : Microsoft Office Document Image Writer Driver (200x200) Printer : Lexmark 7300 Series (4800x4800, USB, Colour) Scanners and Cameras Scanner : Xerox WorkCentre Pro Scanner (Scanner, 600x600, USB) Scanner : Lexmark 7300 Series (Scanner, 1200x1200, USB) Peripherals Media Player : () Network Services Network Adapter : Broadcom NetLink (TM) Gigabit Ethernet (Ethernet, 100Mbps) Wireless Adapter 1 : Dell Wireless 1510 Wireless-N WLAN Mini-Card Power Management Mains (AC) Line Status : On-Line Battery No 1 : 100% Operating System Windows System : Microsoft Windows Vista Home 6.00.6002 (Service Pack 2) Platform Compliance : x86 |
#2
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Re: DAE errors, distortion, Oh MY
Hi melodic,
Be sure your wireless is disabled while PT is running. Try changing your clock settings then set it back again. What interface are you using?
__________________
~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#3
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Re: DAE errors, distortion, Oh MY
Storage Devices
Seagate ST9320423AS (320GB, SATA300, 2.5", 7200rpm, NCQ, 16MB Cache) : 298GB (C:) Seagate FreeAgent 1.5TB (USB) : 1TB (F:) MotorolaA855 (USB) : N/A (E:) I see a sata SYSTEM drive, and TWO USB drives, which I assume you're trying to record to? USB drives are not reliable recording devices, which you seem to have discovered. Un-supported protocol. |
#4
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Re: DAE errors, distortion, Oh MY
Quote:
USB drives are not supported. Even having one plugged in can cause issues. Recording to the system drive is also not supported. You need a second, physical disk for your session folders. It must be FireWire for best compatibility.
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D a n t h e I n c r e d i b l e S o u n d M a n "Svetlana" v1 - 4.2GHz i7, 16GB RAM, OSX 10.7.4 Liquid Saffire 56 - PT10.2 - BFD2, VCC, Duende Native, Play 3.0 _C U R R E N T-D V E R B-S C O R E:515 |
#5
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Re: DAE errors, distortion, Oh MY
Plus DELLs are a notorious crapshoot with ProTools. Is this a laptop or a desktop? If it's a desktop I'd recommend a WESTERN DIGITAL BLACK internal sata drive.
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#6
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Re: DAE errors, distortion, Oh MY
Quote:
However... the integrated graphics could be holding up the whole game, which could render the whole laptop useless for Pro Tools. As you said... Dells are crapshoots for PT.
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D a n t h e I n c r e d i b l e S o u n d M a n "Svetlana" v1 - 4.2GHz i7, 16GB RAM, OSX 10.7.4 Liquid Saffire 56 - PT10.2 - BFD2, VCC, Duende Native, Play 3.0 _C U R R E N T-D V E R B-S C O R E:515 |
#7
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Re: DAE errors, distortion, Oh MY
This sounds quite similar to the issue I am experiencing. I posted to this forum about an hour or two ago describing my situation.
http://duc.avid.com/showthread.php?t=284951 However, I have none of the technical issues mentioned in the responses to this post: I do not have wireless (standard network adapter is disabled in Device Manager), I am not using an onboard video card (got a fanless ATI), I am not recording to the system drive, I have no external hard drives of any kind and this custom-built machine is not a Dell. That having been said, my post has generated no replies thus far. :) I would be so unbelievably grateful if some of you who diagnosed this posters' issue so quickly and easily could take a moment to look at my Sandra report to see if you notice anything that jumps out at you as a possible cause to *my* similar problem! Melodic777, do you get the static/distortion on instrument tracks when they are record-enabled, or only tracks that have their input set to your interface? |
#8
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Re: DAE errors, distortion, Oh MY
Part of the reason for that is that you are using M-Audio hardware and M_Powered software. This area is for Pro Tools LE with LE hardware. You will probably have better luck getting responses if you post in the MPowered section.
While you may be experiencing similar issues, because you are using different hardware and software, the problem and solution will probably not be the same. Any further assistance for you should/will be taken care of in your thread.
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My Website: Pro Tools "Newbie" Help Studio rig: Gigabyte GA-EX58-UD3R, Intel i7 920, 6GB Patriot DDR3, NVidia 8600GS, LG GGW-H20L BD-RE, Sony CRX195E1 CD-RW, 2x WD Caviar black 640GB (os swap), 1x WD caviar 320GB (sessions), 1x Maxtor 120GB (sessions), 1x Seagate 1TB (samples/loops), Profire2626, Command8, PT12 on OSX Mobile Rig: 2015 MacBook Pro Retina, Apollo Twin, PT12 |
#9
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Re: DAE errors, distortion, Oh MY
Quote:
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#10
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Re: DAE errors, distortion, Oh MY
Yes indeed...don't try recording to USB drives.
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