No light on MBox2, can,t find harware???

[KasticK]

Ever since i did the firmware updateVer 1.38 for my MBox it has not powered my MBox 2 and now on loading up Protools it can't find my Mbox hardware thats all it keeps saying . I have followed the instructions for installing the ver 1.38 firmware uppdate but now i can't even boot into Protools anymore whats going on here can some one help me out here please.....Powerbook G4 1.67 1st Gen, 2 Gig Ram Help Help Please, GrooveGalore

[tha k man]

Can you give us your system details...OS version, PT version etc.

Did you try the suggestions in the Troubleshooting thread on the first page of this section ?

You should also check this page, it has some info on the order that you should engage the phantom power etc.

http://www.digidesign.com/compato/osx/mbox2/pb.cfm

I'd be inclined to try a powered USB hub, to see whether your mBox is still alive.

[KasticK]

My system details is as follows Protools 7.1 cs7,OSX 10.4.6 Tiger etc etc Powerbook G4 1.67Ghz 1st Generation 2gigs ram etc etc help help theres totaly no light on the MBox now since i've installed the Firmwware update Ver 1.38 okay!! Done everything the Install menu said to do no Power but yet System Preferences says MBox2 is connected.....

[ChuckS]

It is a two update process - did you complete both the driver install and the firmware update? Check the instructions at http://www.digidesign.com/download/mbox2/

[dmajor08]

What's weird is that I came across this same exact problem today. It's weird, I noticed it seems to be a two-step process but I'm not hitting those two steps. I dl the .dmg, extract it, run the firmware updater and then it tells me to restart. I've ran those steps ten times now and never does it extract another updater on my desktop.

So I'm stuck with a light-less mbox2 unrecognized by PT. Help! I must be missing something dumb.

**EDIT: It was something dumb. I had so much crap on my desktop, I failed to see the extra app it did put on my desktop. Ran that sucker and voila! Lights back on!**

[KasticK]

Well i guess i'm dumber than dumb if you think that i realy still can't see anything other than the very first file which is Mbox2firmware138.dmg and the second being Mbox 2 Firmware v1.38.pdf that the only 2 files i see on my desktop so guess what, i'm still not getting any lights i keep going over & over reinstalling the firmware and restarting it seems and then i get a message saying i need to install after restar and before strating Protools Help Help Help.....

[KasticK]

Well i guess i'm dumber than dumb if you think that i realy still can't see anything other than the very first file which is Mbox2firmware138.dmg and the second being Mbox 2 Firmware v1.38.pdf that the only 2 files i see on my desktop so guess what, i'm still not getting any lights i keep going over & over reinstalling the firmware and restarting it seems and then i get a message saying i need to install after restar and before strating Protools Help Help Help..... PS can you send me the file then email it to [email protected] so i can see and install it then from my desktop thanks man....