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2 Problems: PT not recognizing plug-in and CPU not recognizing external hard drives
I'm using Pro Tools M-Powered 7.3.1.cs7, and I recently moved all of my sessions from my LaCie external hard drives (which I had a few issues with) to a new Glyph GT 050Q 500 GB external hard drive (my Y: drive). I also have another Glyph for backing up these files (which I haven't yet done). After I transfered all of my files to the Y: drive, my plug-in Ethno Instrument (MOTU) was automatically made inactive. When I tried to make it active, I got the following error message: "The plug-in could not be made active because the plug-in is not present in the plug-ins folder."
I went to the location C:\Program Files\Common Files\Digidesign\DAE\Plug-Ins and found the following Ethno Instrument files: Ethno.dll, MOTU Ethno Instrument.dll, and MOTU Ethno Instrument.dpm. I did notice that there were several .dpm.rsr files for other plug-in but not for Ethno Instrument. I looked for a .dpm.rsr file for Ethno Instrument but could not find one. I uninstalled and reinstalled Ethno Instrument. Now Pro Tools does not recognize it as an available plug-in when I try to insert one. I've followed all of the steps at the General Troubleshooting: Pro Tools M-Powered Systems on Windows (XP & Vista) link (the only step I wasn't able to complete was updating my PACE drivers. I received a strange error message, so I couldn't install them). Regarding the two new Glyph hard drives (connected via Firewire 400), my computer seems to recognize them sometimes but not always; it seems random. For instance, when I shut down and then restart, it tends to recognize them, but when I simply restart, it does not. As you'll see in my below Sandra info, I have Digidesign-approved PCI cards. I would appreciate any help that you can offer regarding these two issues. Listed below is my Sandra info: SiSoftware Sandra System Host Name : MONSTER User : ProTools Monster Workgroup : UNITY Processor Model : AMD Athlon(tm) 64 Processor 3700+ Speed : 2.40GHz Model Number : 3700 (estimated) Performance Rating : PR4325 (estimated) Cores per Processor : 1 Unit(s) Threads per Core : 1 Unit(s) Internal Data Cache : 64kB Synchronous, Write-Back, 2-way set, 64 byte line size L2 On-board Cache : 1MB ECC Synchronous, Write-Back, 16-way set, 64 byte line size Mainboard Bus(es) : ISA AGP PCI IMB USB FireWire/1394 i2c/SMBus MP Support : 1 Processor(s) MP APIC : Yes System BIOS : American Megatrends Inc. 1004.006 System : To Be Filled By O.E.M. To Be Filled By O.E.M. Mainboard : ASUSTeK Computer Inc. K8VSEDX Total Memory : 2GB DDR-SDRAM Chipset 1 Model : ASUSTeK Computer Inc Apollo K8T800 CPU to PCI Bridge Front Side Bus Speed : 2x 800MHz (1600MHz data rate) Chipset 2 Model : Advanced Micro Devices (AMD) Athlon 64 / Opteron HyperTransport Technology Configuration Front Side Bus Speed : 2x 800MHz (1600MHz data rate) Total Memory : 2GB DDR-SDRAM Memory Bus Speed : 2x 160MHz (320MHz data rate) Video System Monitor/Panel : NEC MultiSync LCD1970V Adapter : RADEON 9600 Family (Microsoft Corporation) Adapter : RADEON 9600 SEC Family (Microsoft Corporation) Physical Storage Devices Removable Drive : Floppy disk drive Hard Disk : WDC WD800JB-00FMA0 (75GB) Hard Disk : WDC WD800JB-00JJC0 (75GB) Hard Disk : Glyph Technologies ATA Device 00 IEEE 1394 SBP2 Device Hard Disk : Glyph Technologies ATA Device 00 IEEE 1394 SBP2 Device Hard Disk : SanDisk Cruzer Mini USB Device Hard Disk : SanDisk U3 Cruzer Micro USB Device Hard Disk : SEAGATE ST3200822A USB Device CD-ROM/DVD : SONY CD-RW CRX320EE (CD 52X Rd, 52X Wr) (DVD 7X Rd) CD-ROM/DVD : SanDisk U3 Cruzer Micro USB Device Logical Storage Devices Hard Disk (C:) : 75GB (34GB, 46% Free Space) (NTFS) Plug-Ins (F:) : 75GB (50GB, 67% Free Space) (NTFS) CD-ROM/DVD (D:) : N/A 3.5" 1.44MB (A:) : N/A Audio (Y:) : 466GB (443GB, 95% Free Space) (NTFS) Back-up (X:) : 466GB (466GB, 100% Free Space) (NTFS) U3 System (H:) : 5.5MB (CDFS) Removable Drive (G:) : 122MB (118MB, 96% Free Space) (FAT) Removable Drive (I:) : 1.9GB (750MB, 38% Free Space) (FAT) Audio (Z:) : 186GB (186GB, 100% Free Space) (NTFS) Peripherals Serial/Parallel Port(s) : 2 COM / 0 LPT USB Controller/Hub : VIA Rev 5 or later USB Universal Host Controller USB Controller/Hub : VIA Rev 5 or later USB Universal Host Controller USB Controller/Hub : VIA Rev 5 or later USB Universal Host Controller USB Controller/Hub : VIA Rev 5 or later USB Universal Host Controller USB Controller/Hub : VIA USB Enhanced Host Controller USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : Generic USB Hub USB Controller/Hub : USB Mass Storage Device USB Controller/Hub : USB Composite Device USB Controller/Hub : USB Composite Device USB Controller/Hub : USB Mass Storage Device USB Controller/Hub : USB Mass Storage Device FireWire/1394 Controller/Hub : Texas Instruments OHCI Compliant IEEE 1394 Host Controller FireWire/1394 Controller/Hub : Texas Instruments OHCI Compliant IEEE 1394 Host Controller Keyboard : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard Mouse : Microsoft PS/2 Port Mouse (IntelliPoint) Printers and Faxes Model : Send To OneNote 2007 Model : HP DeskJet 950C/952C/959C Power Management AC Line Status : On-Line Operating System(s) Windows System : Microsoft Windows XP/2002 Professional 5.01.2600 (Service Pack 3) Network Services Adapter : Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller Performance Tips Warning 100 : Large memory sizes should be made of Registered/Buffered memory. Tip 2546 : Large memory modules should be ECC/Parity. Notice 5901 : CD 1x= 150kB/s; Exercise caution when comparing measured versus published ratings. Notice 5902 : DVD 1x= 11.08Mbps Exercise caution when comparing measured versus published ratings. Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip. |
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